Help Scout

Simple Customer Service Software and Education

Go to site
Explore
/
Apps
/
Help Scout

Help Scout API Integrations

Build and run workflows using the Help Scout API. Use 1000s of open source triggers and actions across 500+ apps. Or write custom code to integrate any app or API in seconds.

return await require("@pipedreamhq/platform").axios(this, {
  url: `https://api.helpscout.net/v2/users/me`,
  headers: {
    Authorization: `Bearer ${auths.helpscout.oauth_access_token}`,
  },
})

Authentication

Help Scout uses OAuth authentication. When you connect your Help Scout account, Pipedream will open a popup window where you can sign into Help Scout and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Help Scout API.

Pipedream requests the following authorization scopes when you connect your account:

OAuth Request Configurations:
  1. authorization
    GEThttps://secure.helpscout.net/authentication/authorizeClientApplication?client_id={{oauth.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code&scope={{oauth.space_separated_scopes}}
  2. accessToken
    POSThttps://api.helpscout.net/v2/oauth2/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}}
  3. refreshToken
    POSThttps://api.helpscout.net/v2/oauth2/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&grant_type=refresh_token&refresh_token={{oauth.refresh_token}}