Help Scout
Simple Customer Service Software and Education
Integrate the Help Scout API with the OpenAI (ChatGPT) API
Setup the Help Scout API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Help Scout and OpenAI (ChatGPT) remarkably fast. Free for developers.
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Popular Ways to Connect Help Scout with OpenAI (ChatGPT)#
Popular Help Scout and OpenAI (ChatGPT) Triggers#
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a new batch is completed in OpenAI. See the documentation
Emit new event when a new file is created in OpenAI. See the documentation
Popular Help Scout and OpenAI (ChatGPT) Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation
Creates a new customer record in Help Scout. See the documentation
Summarizes text using the Chat API. See the documentation
Classify items into specific categories using the Chat API. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of OpenAI (ChatGPT)#
OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:
Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:
Connect OpenAI (ChatGPT)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
openai: {
type: "app",
app: "openai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.openai.com/v1/models`,
headers: {
Authorization: `Bearer ${this.openai.$auth.api_key}`,
},
})
},
})
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