Help Scout
Simple Customer Service Software and Education
Integrate the Help Scout API with the Pipedream Utils API
Setup the Help Scout API trigger to run a workflow which integrates with the Pipedream Utils API. Pipedream's integration platform allows you to integrate Help Scout and Pipedream Utils remarkably fast. Free for developers.
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Popular Ways to Connect Help Scout with Pipedream Utils#
Popular Help Scout and Pipedream Utils Triggers#
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Help Scout and Pipedream Utils Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Convert an object to a JSON format string
Creates a new customer record in Help Scout. See the documentation
Add or subtract time from a given input
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Pipedream Utils#
The Pipedream Utils app is a set of pre-built functions that streamline common tasks in your workflows. It acts like a Swiss Army knife for developers, providing essential tools such as format conversion, date manipulation, and text processing. By leveraging these functions, you can reduce the boilerplate code needed for routine operations, speeding up the development of intricate automations. The Helper Functions API can be a game changer when it comes to tasks like parsing dates in user-friendly formats, encoding and decoding data, or generating UUIDs, making them more efficient and less error-prone.
Connect Pipedream Utils#
export default defineComponent({
props: {
pipedream_utils: {
type: "app",
app: "pipedream_utils",
}
},
async run({steps, $}) {
},
})
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