with Help Scout and Google Drive?
Watches for changes to specific files, emitting an event when a change is made to one of those files. To watch for changes to shared drive files, use the Changes to Specific Files (Shared Drive) source instead.
Watches for changes to specific files in a shared drive, emitting an event when a change is made to one of those files
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Create a copy of the specified file. See the documentation for more information
Create a new empty folder. See the documentation for more information
Create a new Google Docs file from a template. Optionally include placeholders in the template document that will get replaced from this action. See documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Google Drive API on Pipedream allows you to automate various file management tasks, such as creating, reading, updating, and deleting files within your Google Drive. You can also share files, manage permissions, and monitor changes to files and folders. This opens up possibilities for creating workflows that seamlessly integrate with other apps and services, streamlining document handling, backup processes, and collaborative workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_drive: {
type: "app",
app: "google_drive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/drive/v3/about?fields=user`,
headers: {
Authorization: `Bearer ${this.google_drive.$auth.oauth_access_token}`,
},
})
},
})