Integrate the Help Scout API with the AWS API

Setup the Help Scout API trigger to run a workflow which integrates with the AWS API. Pipedream's integration platform allows you to integrate Help Scout and AWS remarkably fast. Free for developers.

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Popular Ways to Connect Help Scout with AWS#

Add Note to Conversation with Help Scout API on New Scheduled Tasks from AWS API

AWS + Help Scout

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Add Note to Conversation with Help Scout API on New SNS Messages from AWS API

AWS + Help Scout

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Create Customer with Help Scout API on New Scheduled Tasks from AWS API

AWS + Help Scout

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Create Customer with Help Scout API on New SNS Messages from AWS API

AWS + Help Scout

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Send Reply with Help Scout API on New Scheduled Tasks from AWS API

AWS + Help Scout

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Popular Help Scout and AWS Triggers#

New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

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Popular Help Scout and AWS Actions#

Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

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Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

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Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of AWS#

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS#

import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})

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