Help Scout

Simple Customer Service Software and Education

Integrate the Help Scout API with the HTTP / Webhook API

Setup the Help Scout API trigger to run a workflow which integrates with the HTTP / Webhook API. Pipedream's integration platform allows you to integrate Help Scout and HTTP / Webhook remarkably fast. Free for developers.

New Requests from the HTTP / Webhook API

Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.

 
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New Requests (Payload Only) from the HTTP / Webhook API

Get a URL and emit the HTTP body as an event on every request

 
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New event when the content of the URL changes. from the HTTP / Webhook API

Emit new event when the content of the URL changes.

 
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Send any HTTP Request with the HTTP / Webhook API

Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.

 
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Send GET Request with the HTTP / Webhook API

Send an HTTP GET request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Send POST Request with the HTTP / Webhook API

Send an HTTP POST request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Send PUT Request with the HTTP / Webhook API

Send an HTTP PUT request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Return HTTP Response with the HTTP / Webhook API

Use with an HTTP trigger that uses "Return a custom response from your workflow" as its HTTP Response

 
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Overview of Help Scout

What can you build with the Help Scout API?

Help Scout is a customer service platform that enables companies to deliver
great customer service. With the Help Scout API, you can extend the
functionality of Help Scout in a variety of ways.

Here are a few examples of what you can build with the Help Scout API:

  • A custom integration that connect Help Scout with another tool you use
  • A reporting tool that gives you insights into your customer service data
  • A help desk automation tool that streamlines your customer service workflow
  • A tool that allows you to provide self-service support to your customers
  • Any other creative solution you can think of!

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect HTTP / Webhook

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// To use any npm package on Pipedream, just import it
import axios from "axios"

export default defineComponent({
  async run({ steps, $ }) {
    const { data } = await axios({
      method: "GET",
      url: "https://pokeapi.co/api/v2/pokemon/charizard",
    })
    return data.species
  },
})

Community Posts

A Look at Pipedream
A Look at Pipedream
I'm going to build a workflow that will search Twitter every hour for a keyword. It will take the results, format them nicely, and then email it.
Building a Traffic-Based Workflow in Pipedream
Building a Traffic-Based Workflow in Pipedream
Normally I don't like to blog about stuff that isn't generally available to all, but as it will be available sometime soon, I decided to go ahead anyway. And I built something really cool I want to share so that's another reason to talk about this now!