Help Scout
Simple Customer Service Software and Education
Integrate the Help Scout API with the Twilio SendGrid API
Setup the Help Scout API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Help Scout and Twilio SendGrid remarkably fast. Free for developers.
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Popular Ways to Connect Help Scout with Twilio SendGrid#
Popular Help Scout and Twilio SendGrid Triggers#
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when any of the specified SendGrid events is received
Popular Help Scout and Twilio SendGrid Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Allows you to add one or more email addresses to the global suppressions group. See the docs here
Creates a new customer record in Help Scout. See the documentation
Allows you to create a new contact list. See the docs here
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Twilio SendGrid#
The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.
Connect Twilio SendGrid#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendgrid: {
type: "app",
app: "sendgrid",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sendgrid.com/v3/user/account`,
headers: {
Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
},
})
},
})
Community Posts#
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