Help Scout

Simple Customer Service Software and Education

Integrate the Help Scout API with the Shopify API

Setup the Help Scout API trigger to run a workflow which integrates with the Shopify API. Pipedream's integration platform allows you to integrate Help Scout and Shopify remarkably fast. Free for developers.

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Add Note to Conversation with Help Scout API on New Abandoned Cart from Shopify API
Shopify + Help Scout
 
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Add Note to Conversation with Help Scout API on New Article from Shopify API
Shopify + Help Scout
 
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Add Note to Conversation with Help Scout API on New Cancelled Order (Instant) from Shopify API
Shopify + Help Scout
 
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Add Note to Conversation with Help Scout API on New Customer Created (Instant) from Shopify API
Shopify + Help Scout
 
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Add Note to Conversation with Help Scout API on New Draft Order (Instant) from Shopify API
Shopify + Help Scout
 
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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

 
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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

 
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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

 
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New Abandoned Cart from the Shopify API

Emit new event each time a user abandons their cart.

 
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New Article from the Shopify API

Emit new event for each new article in a blog.

 
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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
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Add Products to Custom Collections with the Shopify API

Adds a product or products to a custom collection or collections. See the docs

 
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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
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Add Tags with the Shopify API
 
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Create Article with the Shopify API

Create a new blog article. See The Documentation

 
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Overview of Help Scout

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shopify

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Connect Shopify

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shopify_developer_app: {
      type: "app",
      app: "shopify_developer_app",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{  
        shop { 
          id 
          name
          email 
        } 
      }`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.shopify_developer_app.$auth.shop_id}.myshopify.com/admin/api/2024-04/graphql.json`,
      headers: {
        "X-Shopify-Access-Token": `${this.shopify_developer_app.$auth.access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Warner Bros. logo
Adyen logo
Appcues logo
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Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
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Warner Bros. logo