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with Help Scout and Telegram?
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Popular Ways to Connect Help Scout with Telegram#
Popular Help Scout and Telegram Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular Help Scout and Telegram Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Create an additional invite link for a chat, See the docs for more information
Creates a new customer record in Help Scout. See the documentation
Edits photo or video messages. See the docs for more information
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Telegram#
The Telegram Bot API allows you to build bots that can interact with users on the Telegram platform. Using Pipedream, you can automate messaging, handle commands, and trigger actions based on conversations or alerts. Pipedream's serverless execution model enables you to create complex workflows involving Telegram messages without managing any infrastructure. With Pipedream's integration, you can process inbound messages, send outbound notifications, and connect the Telegram Bot API with numerous other services to create powerful automation solutions.
Connect Telegram#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
telegram_bot_api: {
type: "app",
app: "telegram_bot_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
})
},
})
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