Help Scout

Simple Customer Service Software and Education

Integrate the Help Scout API with the Schedule API

Setup the Help Scout API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Help Scout and Schedule remarkably fast. Free for developers.

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Add Note to Conversation with Help Scout API on Custom Interval from Schedule API
Schedule + Help Scout
 
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Add Note to Conversation with Help Scout API on Daily schedule from Schedule API
Schedule + Help Scout
 
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Add Note to Conversation with Help Scout API on Monthly Schedule from Schedule API
Schedule + Help Scout
 
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Add Note to Conversation with Help Scout API on Weekly schedule from Schedule API
Schedule + Help Scout
 
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Create Customer with Help Scout API on Custom Interval from Schedule API
Schedule + Help Scout
 
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Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

 
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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

 
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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
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Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

 
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Overview of Help Scout

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Schedule

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo