Help Scout

Simple Customer Service Software and Education

Integrate the Help Scout API with the Schedule API

Setup the Help Scout API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Help Scout and Schedule remarkably fast. Free for developers.

Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

 
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Overview of Help Scout

What can you build with the Help Scout API?

Help Scout is a customer service platform that enables companies to deliver
great customer service. With the Help Scout API, you can extend the
functionality of Help Scout in a variety of ways.

Here are a few examples of what you can build with the Help Scout API:

  • A custom integration that connect Help Scout with another tool you use
  • A reporting tool that gives you insights into your customer service data
  • A help desk automation tool that streamlines your customer service workflow
  • A tool that allows you to provide self-service support to your customers
  • Any other creative solution you can think of!

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Schedule

With Schedule - A trigger provided by Pipedream - You can easily build
automated workflows that run on regular times or intervals. Some examples of
things that you can build using the Schedule API include:

  • Automated data retrieval from a third-party service, like pulling stats from
    your Salesforce account on a set schedule.
  • Uploading new data sets to a database with a predetermined interval.
  • Automatic emails to customers or leads at a certain time of the day.
  • Automating data analysis based on a set schedule.
  • Automatically optimizing social media postings according to a specified
    timeline.
  • Updating webpages at a certain interval with newly available content.
  • Re-running reports on a periodic basis.
  • Refreshing a cache of data at a given frequency.