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with Help Scout and Anthropic (Claude)?

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Chat with Anthropic (Claude) API on New Agent Reply (Instant) from Help Scout API
Help Scout + Anthropic (Claude)
 
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Chat with Anthropic (Claude) API on New Conversation Assigned (Instant) from Help Scout API
Help Scout + Anthropic (Claude)
 
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Chat with Anthropic (Claude) API on New Conversation Created (Instant) from Help Scout API
Help Scout + Anthropic (Claude)
 
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Chat with Anthropic (Claude) API on New Customer Added (Instant) from Help Scout API
Help Scout + Anthropic (Claude)
 
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Chat with Anthropic (Claude) API on New Customer Reply (Instant) from Help Scout API
Help Scout + Anthropic (Claude)
 
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New Agent Reply (Instant) from the Help Scout API

Emit new event when an agent replies to a conversation.

 
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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

 
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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

 
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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

 
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New Customer Reply (Instant) from the Help Scout API

Emit new event when a customer replies to a conversation.

 
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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
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Chat with the Anthropic (Claude) API

The Chat API. See the documentation

 
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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
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Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

 
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Integrate the Help Scout API with the Anthropic (Claude) API
Setup the Help Scout API trigger to run a workflow which integrates with the Anthropic (Claude) API. Pipedream's integration platform allows you to integrate Help Scout and Anthropic (Claude) remarkably fast. Free for developers.

Overview of Help Scout

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Anthropic (Claude)

The Anthropic (Claude) API offers a conversational AI that can be leveraged for a variety of applications, ranging from answering questions to generating content or providing customer support. In Pipedream, you can create powerful workflows that utilize the capabilities of Claude to automate responses, analyze text, or enhance data with AI-generated insights. Pipedream's serverless platform simplifies integrating Claude into your processes with other apps and services for seamless automation.

Connect Anthropic (Claude)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    anthropic: {
      type: "app",
      app: "anthropic",
    }
  },
  async run({steps, $}) {
    const data = {
        "model": "claude-3-haiku-20240307",
        "max_tokens": 300,
        "messages": [
            {"role": "user", "content": "Write me a haiku about Pipedream workflows."}
        ]
    }
    return await axios($, {
      method: "post",
      url: `https://api.anthropic.com/v1/messages`,
      headers: {
        "x-api-key": `${this.anthropic.$auth.api_key}`,
        "anthropic-version": `2023-06-01`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo