OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

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OneDesk API Integrations

Build and run workflows using the OneDesk API. Use 1000s of source-available triggers and actions across 1400+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The OneDesk API allows developers to easily access and integrate several of OneDesk's core services into their own applications. With the OneDesk API, developers are able to customize and combine multiple services to create completely unique and versatile applications that their users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create powerful and engaging applications that cover a variety of use cases. Here are some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management and feedback management capabilities to manage customer interactions and inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to easily collaborate with each other on multiple projects and tasks
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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Choose an API to Connect with OneDesk API

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12
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1400+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.
Beta
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Beta
Data Stores
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.
Google Sheets
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Discord
Discord
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
GitHub
GitHub
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Formatting
Formatting
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Create Item with OneDesk API on New Requests from HTTP / Webhook API
HTTP / Webhook + OneDesk
 
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Send Message (Advanced) with Discord Webhook API on New Item Created from OneDesk API
OneDesk + Discord Webhook
 
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Add Multiple Rows with Google Sheets API on New Item Created from OneDesk API
OneDesk + Google Sheets
 
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Create Item with OneDesk API on New Submission from Typeform API
Typeform + OneDesk
 
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Get Film with SWAPI - Star Wars API on New Project Created from OneDesk API
OneDesk + SWAPI - Star Wars
 
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New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

 
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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
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New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

 
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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

 
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Create Item with the OneDesk API

Creates a new item. See the docs

 
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Create Message with the OneDesk API

Creates a message or comment. See the docs

 
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Create Project with the OneDesk API

Creates a project/space. See the docs

 
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Create User with the OneDesk API

Creates a user or a customer. See the docs

 
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Find Item with the OneDesk API

Search for an existing item. See the docs

 
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Authentication

OneDesk uses OAuth authentication. When you connect your OneDesk account, Pipedream will open a popup window where you can sign into OneDesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any OneDesk API.

Pipedream requests the following authorization scopes when you connect your account:

OAuth Request Configurations:
  1. accessToken
    POSThttps://app.onedesk.com/rest/2.0/login/loginUsercontent-type: application/jsonaccept: application/json
    email={{custom_fields.email}}&password={{custom_fields.password}}