Integrate the OneDesk API with the Microsoft Teams API

Setup the OneDesk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate OneDesk and Microsoft Teams remarkably fast. Free for developers.

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Popular Ways to Connect OneDesk with Microsoft Teams#

Create Channel with Microsoft Teams API on New Item Created from OneDesk API

OneDesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Item Updated from OneDesk API

OneDesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Project Created from OneDesk API

OneDesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Project Updated from OneDesk API

OneDesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Public Message Created from OneDesk API

OneDesk + Microsoft Teams

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Popular OneDesk and Microsoft Teams Triggers#

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Chat Message from the Microsoft Teams API

Emit new event when a new message is received in a chat

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Popular OneDesk and Microsoft Teams Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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