Integrate the OneDesk API with the Twilio SendGrid API

Setup the OneDesk API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate OneDesk and Twilio SendGrid remarkably fast. Free for developers.

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Popular Ways to Connect OneDesk with Twilio SendGrid#

Add Email to Global Suppression with Twilio SendGrid API on New Item Created from OneDesk API

OneDesk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Item Updated from OneDesk API

OneDesk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Project Created from OneDesk API

OneDesk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Project Updated from OneDesk API

OneDesk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Public Message Created from OneDesk API

OneDesk + Twilio SendGrid

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Popular OneDesk and Twilio SendGrid Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

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Popular OneDesk and Twilio SendGrid Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Twilio SendGrid#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

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