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OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

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Amazon SES

Integrate the OneDesk API with the Amazon SES API

Setup the OneDesk API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate OneDesk and Amazon SES remarkably fast. Free for developers.

Popular Ways to Connect OneDesk with Amazon SES

Create Email Template with Amazon SES API on New Item Created from OneDesk API
OneDesk + Amazon SES
 
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Create Email Template with Amazon SES API on New Item Updated from OneDesk API
OneDesk + Amazon SES
 
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Create Email Template with Amazon SES API on New Project Created from OneDesk API
OneDesk + Amazon SES
 
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Create Email Template with Amazon SES API on New Project Updated from OneDesk API
OneDesk + Amazon SES
 
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Create Email Template with Amazon SES API on New Public Message Created from OneDesk API
OneDesk + Amazon SES
 
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Popular OneDesk and Amazon SES Triggers

New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

 
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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
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New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

 
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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

 
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Popular OneDesk and Amazon SES Actions

Create Item with the OneDesk API

Creates a new item. See the docs

 
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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
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Create Message with the OneDesk API

Creates a message or comment. See the docs

 
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Get Email Template with the Amazon SES API

Get an email template. See the docs

 
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Create Project with the OneDesk API

Creates a project/space. See the docs

 
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Overview of OneDesk

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

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module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})
Pipedream, Inc. — San Francisco, CA
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