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OneDesk ACTION

Create Item

Creates a new item. See the documentation.
  • Action
  • Writes data
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's OneDesk account once, then configure and run Create Item from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "onedesk-create-item",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    onedesk: { authProvisionId: "apn_xxxxxxx" },
    name: "Name",
    type: "Item Type",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Create Item inputs
Property Type Description
name Name string
Name of the item
Required
type Item Type string
Type of the item
Optional Dynamic
description Description string
Description of the item
Optional
projectExternalId Project ID string
The ID of the project
Optional Dynamic
priority Priority integer
Priority of the item
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
onedesk-create-item
Version
0.0.3
App
OneDesk
Authentication
API key
Read-only
No
Destructive
No
Open world
Yes