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← OneDesk

Create Item with OneDesk API

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Create Item with the OneDesk API
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Getting Started

Create a workflow to Create Item with the OneDesk API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Create Item action
    1. Connect your OneDesk account
    2. Select a Item Type
    3. Configure Name
    4. Optional- Configure Description
    5. Optional- Select a Space ID
    6. Optional- Select a Priority
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Create Item on OneDesk
Description:Creates a new item. [See the docs](https://www.onedesk.com/developers/#_create_work_item)
Version:0.0.1
Key:onedesk-create-item

Code

import onedesk from "../../onedesk.app.mjs";

export default {
  key: "onedesk-create-item",
  name: "Create Item",
  description: "Creates a new item. [See the docs](https://www.onedesk.com/developers/#_create_work_item)",
  version: "0.0.1",
  type: "action",
  props: {
    onedesk,
    type: {
      propDefinition: [
        onedesk,
        "itemType",
      ],
    },
    name: {
      type: "string",
      label: "Name",
      description: "Name of the item",
    },
    description: {
      type: "string",
      label: "Description",
      description: "Description of the item",
      optional: true,
    },
    spaceId: {
      propDefinition: [
        onedesk,
        "spaceId",
      ],
    },
    priority: {
      propDefinition: [
        onedesk,
        "priority",
      ],
    },
  },
  async run({ $ }) {
    const { data } = await this.onedesk.createItem({
      data: {
        type: this.type,
        name: this.name,
        description: this.description,
        spaceId: this.spaceId,
        priority: this.priority,
      },
      $,
    });

    $.export("$summary", `Successfully created item with ID ${data.id}.`);

    return data;
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
OneDeskonedeskappThis component uses the OneDesk app.
Item TypetypestringSelect a value from the drop down menu.
Namenamestring

Name of the item

Descriptiondescriptionstring

Description of the item

Space IDspaceIdstringSelect a value from the drop down menu.
PrioritypriorityintegerSelect a value from the drop down menu:{ "label": "0 Stars", "value": 0 }{ "label": "1 Star", "value": 20 }{ "label": "2 Stars", "value": 40 }{ "label": "3 Stars", "value": 60 }{ "label": "4 Stars", "value": 80 }{ "label": "5 Stars", "value": 100 }

Authentication

OneDesk uses OAuth authentication. When you connect your OneDesk account, Pipedream will open a popup window where you can sign into OneDesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any OneDesk API.

Pipedream requests the following authorization scopes when you connect your account:

About OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

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New Project Updated from the OneDesk API

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New Public Message Created from the OneDesk API

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Actions

Create Message with the OneDesk API

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Create Project with the OneDesk API

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Create User with the OneDesk API

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Find Item with the OneDesk API

Search for an existing item. See the docs

 
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Find Project with the OneDesk API

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