OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Integrate the OneDesk API with the Python API

Setup the OneDesk API trigger to run a workflow which integrates with the Python API. Pipedream's integration platform allows you to integrate OneDesk and Python remarkably fast. Free for developers.

Run Python Code with Python API on New Item Created from OneDesk API
OneDesk + Python
 
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Run Python Code with Python API on New Item Updated from OneDesk API
OneDesk + Python
 
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Run Python Code with Python API on New Project Created from OneDesk API
OneDesk + Python
 
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Run Python Code with Python API on New Project Updated from OneDesk API
OneDesk + Python
 
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Run Python Code with Python API on New Public Message Created from OneDesk API
OneDesk + Python
 
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New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

 
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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
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New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

 
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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

 
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Create Item with the OneDesk API

Creates a new item. See the docs

 
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Run Python Code with the Python API

Write Python and use any of the 350k+ PyPi packages available. Refer to the Pipedream Python docs to learn more.

 
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Create Message with the OneDesk API

Creates a message or comment. See the docs

 
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Create Project with the OneDesk API

Creates a project/space. See the docs

 
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Create User with the OneDesk API

Creates a user or a customer. See the docs

 
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Overview of OneDesk

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Connect OneDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Python

Python API on Pipedream offers developers to build or automate a variety of
tasks from their web and cloud apps. With the Python API, users are able to
create comprehensive and flexible scripts, compose and manage environment
variables, and configure resources to perform a range of functions.

By using Pipedream, you can easily:

  • Create automated workflows that run on a specific schedule
  • Compose workflows across various apps and services
  • React to events in cloud services or form data
  • Automatically create content and notifications
  • Construct classifications and predictions
  • Analyze and react to sentiment, sentiment analysis and sentiment score
  • Connect backends to the frontend with serverless functions
  • Work with files and databases
  • Perform web requests and fetch data
  • Integrate third-party APIs into your apps
  • Orchestrate data processing tasks and pipelines
  • Create powerful application APIs with authentication and authorization
  • Design CI/CD pipelines and Continuous Delivery services
  • Connect databases like MongoDB and MySQL
  • Monitor connections and events
  • Generate alerts and notifications for corresponding events

Connect Python

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def handler(pd: "pipedream"):
  # Reference data from previous steps
  print(pd.steps["trigger"]["context"]["id"])
  # Return data for use in future steps
  return {"foo": {"test":True}}