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New Public Message Created from OneDesk API

Pipedream makes it easy to connect APIs for OneDesk and 2,500+ other apps remarkably fast.

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New Public Message Created from the OneDesk API

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Getting Started#

Trigger a workflow on New Public Message Created with OneDesk API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the New Public Message Created trigger
1. Connect your OneDesk account
2. Configure timer
Add steps to connect to 2,500+ APIs using code and no-code building blocks
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Integrations#

Send Message with Discord Webhook API on New Public Message Created from OneDesk API

OneDesk + Discord Webhook

Get Film with SWAPI - Star Wars API on New Public Message Created from OneDesk API

OneDesk + SWAPI - Star Wars

Create Multiple Records with Airtable API on New Public Message Created from OneDesk API

OneDesk + Airtable (API Key)

Send any HTTP Request with HTTP / Webhook API on New Public Message Created from OneDesk API

OneDesk + HTTP / Webhook

Get Backlinks with Ahrefs API on New Public Message Created from OneDesk API

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Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New Public Message Created on OneDesk

Description:Emit new event when a new public message is created. [See the docs](https://www.onedesk.com/developers/#_get_item_updates)

Version:0.0.1

Key:onedesk-new-public-message-created

Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "onedesk-new-public-message-created",
  name: "New Public Message Created",
  description: "Emit new event when a new public message is created. [See the docs](https://www.onedesk.com/developers/#_get_item_updates)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getUpdates(applicationId) {
      const { data } = await this.onedesk.getItemUpdates({
        data: {
          applicationId,
          itemTypes: [
            "ConversationMessageActivity",
          ],
          operations: [
            "CREATE",
          ],
        },
      });
      return data;
    },
    generateMeta(item) {
      return {
        id: item.itemId,
        summary: `New Message Activity ID ${item.itemId}`,
        ts: Date.parse(item.collectedTimestamp),
      };
    },
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
OneDesk	`onedesk`	`app`	This component uses the OneDesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Authentication#

OneDesk uses API keys for authentication. When you connect your OneDesk account, Pipedream securely stores the keys so you can easily authenticate to OneDesk APIs in both code and no-code steps.

About OneDesk#

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

More Ways to Use OneDesk#

Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation

New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation

New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

New Timesheet Created from the OneDesk API

Emit new event when a new timesheet is created. See the documentation

Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation

Create Message with the OneDesk API

Creates a message or comment. See the documentation

Create Project with the OneDesk API

Creates a project/space. See the documentation

Create User with the OneDesk API

Creates a user or a customer. See the documentation

Find Item with the OneDesk API

Search for an existing item. See the documentation

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