OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Integrate the OneDesk API with the Node API

Setup the OneDesk API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate OneDesk and Node remarkably fast. Free for developers.

Run Node Code with Node API on New Item Created from OneDesk API
OneDesk + Node
 
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Run Node Code with Node API on New Item Updated from OneDesk API
OneDesk + Node
 
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Run Node Code with Node API on New Project Created from OneDesk API
OneDesk + Node
 
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Run Node Code with Node API on New Project Updated from OneDesk API
OneDesk + Node
 
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Run Node Code with Node API on New Public Message Created from OneDesk API
OneDesk + Node
 
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New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

 
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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
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New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

 
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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

 
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Create Item with the OneDesk API

Creates a new item. See the docs

 
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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
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Create Message with the OneDesk API

Creates a message or comment. See the docs

 
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Create Project with the OneDesk API

Creates a project/space. See the docs

 
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Create User with the OneDesk API

Creates a user or a customer. See the docs

 
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Overview of OneDesk

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Node

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.