Integrate the OneDesk API with the ServiceNow API

Setup the OneDesk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate OneDesk and ServiceNow remarkably fast. Free for developers.

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Popular Ways to Connect OneDesk with ServiceNow#

Create Table Record with ServiceNow API on New Item Created from OneDesk API

OneDesk + ServiceNow

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Create Table Record with ServiceNow API on New Item Updated from OneDesk API

OneDesk + ServiceNow

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Create Table Record with ServiceNow API on New Project Created from OneDesk API

OneDesk + ServiceNow

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Create Table Record with ServiceNow API on New Project Updated from OneDesk API

OneDesk + ServiceNow

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Create Table Record with ServiceNow API on New Public Message Created from OneDesk API

OneDesk + ServiceNow

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Popular OneDesk and ServiceNow Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation

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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

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Popular OneDesk and ServiceNow Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Message with the OneDesk API

Creates a message or comment. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Create Project with the OneDesk API

Creates a project/space. See the documentation

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Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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