Integrate the OneDesk API with the Slack API

Setup the OneDesk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate OneDesk and Slack remarkably fast. Free for developers.

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Popular Ways to Connect OneDesk with Slack#

Create Item with OneDesk API on New Message In Channels (Instant) from Slack API

Slack + OneDesk

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Create Message with OneDesk API on New Message In Channels (Instant) from Slack API

Slack + OneDesk

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Create Project with OneDesk API on New Message In Channels (Instant) from Slack API

Slack + OneDesk

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Create User with OneDesk API on New Message In Channels (Instant) from Slack API

Slack + OneDesk

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Find Item with OneDesk API on New Message In Channels (Instant) from Slack API

Slack + OneDesk

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Popular OneDesk and Slack Triggers#

New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

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New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

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Popular OneDesk and Slack Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Send Message to Channel with the Slack API

Send a message to a public or private channel. See the documentation

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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Build and Send a Block Kit Message with the Slack API

Configure custom blocks and send to a channel, group, or user. See the documentation.

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Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Slack#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Connect Slack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Airtable Webhooks with Slack + Pipedream

We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.

Start for free — no credit card required

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