OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Integrate the OneDesk API with the Slack API

Setup the OneDesk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate OneDesk and Slack remarkably fast. Free for developers.

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Create Item with OneDesk API on New Message In Channels (Instant) from Slack API
Slack + OneDesk
 
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Create Message with OneDesk API on New Message In Channels (Instant) from Slack API
Slack + OneDesk
 
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Create Project with OneDesk API on New Message In Channels (Instant) from Slack API
Slack + OneDesk
 
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Create User with OneDesk API on New Message In Channels (Instant) from Slack API
Slack + OneDesk
 
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Find Item with OneDesk API on New Message In Channels (Instant) from Slack API
Slack + OneDesk
 
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New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

 
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New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

 
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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

 
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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
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Create Item with the OneDesk API

Creates a new item. See the documentation.

 
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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

 
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Send Message with the Slack API

Send a message to a user, group, private channel or public channel. See the documentation

 
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Create Project with the OneDesk API

Creates a project/space. See the documentation.

 
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Build and Send a Block Kit Message with the Slack API

Configure custom blocks and send to a channel, group, or user. See the documentation.

 
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Overview of OneDesk

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Slack

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.
Run a Pipedream workflow on PagerDuty on-call rotations
Run a Pipedream workflow on PagerDuty on-call rotations
Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

Community Posts

Airtable Webhooks with Slack + Pipedream
Airtable Webhooks with Slack + Pipedream
We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
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Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo