OneDesk
OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.
Integrate the OneDesk API with the Slack API
Setup the OneDesk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate OneDesk and Slack remarkably fast. Free for developers.
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Popular OneDesk and Slack Triggers#
Emit new event when a new message is posted to one or more channels
Emit new event when a new item is created. See the documentation
Emit new event when a new project is created. See the documentation
Popular OneDesk and Slack Actions#
Send a message to a public or private channel. See the documentation
Send a message to a user, group, private channel or public channel. See the documentation
Overview of OneDesk#
The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.
Connect OneDesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
onedesk: {
type: "app",
app: "onedesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
headers: {
"OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
},
})
},
})
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
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