OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Integrate the OneDesk API with the Telegram Bot API

Setup the OneDesk API trigger to run a workflow which integrates with the Telegram Bot API. Pipedream's integration platform allows you to integrate OneDesk and Telegram Bot remarkably fast. Free for developers.

Create Chat Invite Link with Telegram Bot API on New Item Created from OneDesk API
OneDesk + Telegram Bot
 
Try it
Create Chat Invite Link with Telegram Bot API on New Item Updated from OneDesk API
OneDesk + Telegram Bot
 
Try it
Create Chat Invite Link with Telegram Bot API on New Project Created from OneDesk API
OneDesk + Telegram Bot
 
Try it
Create Chat Invite Link with Telegram Bot API on New Project Updated from OneDesk API
OneDesk + Telegram Bot
 
Try it
Create Chat Invite Link with Telegram Bot API on New Public Message Created from OneDesk API
OneDesk + Telegram Bot
 
Try it
New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

 
Try it
New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
Try it
New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

 
Try it
New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
Try it
New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

 
Try it
Create Item with the OneDesk API

Creates a new item. See the docs

 
Try it
Create Chat Invite Link with the Telegram Bot API

Create an additional invite link for a chat, See the docs for more information

 
Try it
Create Message with the OneDesk API

Creates a message or comment. See the docs

 
Try it
Delete a Message with the Telegram Bot API

Deletes a message. See the docs for more information

 
Try it
Create Project with the OneDesk API

Creates a project/space. See the docs

 
Try it

Overview of OneDesk

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Connect OneDesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Telegram Bot

With the Telegram Bot API, you can build bots that perform a variety of tasks,
including:

  • Sending and receiving messages
  • Social networking
  • Content management
  • File sharing
  • Location sharing
  • Bot administration
  • And more!

Connect Telegram Bot

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telegram_bot_api: {
      type: "app",
      app: "telegram_bot_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
    })
  },
})