Trengo

Customer service software

Integrate the Trengo API with the X (Twitter) API

Setup the Trengo API trigger to run a workflow which integrates with the X (Twitter) API. Pipedream's integration platform allows you to integrate Trengo and X (Twitter) remarkably fast. Free for developers.

Simple Search with Twitter API on New Inbound Message Event from Trengo API
Trengo + X (Twitter)
 
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Simple Search with Twitter API on New Internal Note Event from Trengo API
Trengo + X (Twitter)
 
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Simple Search with Twitter API on New Outbound Message Event from Trengo API
Trengo + X (Twitter)
 
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Simple Search with Twitter API on New Phone Call Ended Event from Trengo API
Trengo + X (Twitter)
 
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Simple Search with Twitter API on New Phone Call Missed Event from Trengo API
Trengo + X (Twitter)
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Search Tweets with the X (Twitter) API

Retrieve Tweets from the last seven days that match a query. See the documentation

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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Add User To List with the X (Twitter) API

Add a member to a list owned by the user. See the documentation

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Connect X (Twitter)

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import { axios } from "@pipedream/platform"
import twitter from "@pipedream/twitter"
export default defineComponent({
  props: {
    twitter
  },
  async run({steps, $}) {
    const config = {
      url: `https://api.twitter.com/2/users/me`,
      params: {
        "user.fields": `created_at,description,entities,id,location,name,pinned_tweet_id,profile_image_url,protected,url,username,verified,withheld`,
        expansions: `pinned_tweet_id`,
      },
    }
    const headers = this.twitter._getAuthHeader(config)
    return await axios($, {
      ...config,
      headers
    })
  },
})
Using Event Sources and Workflows: Analyze Twitter Sentiment in Real-Time and Save to Google Sheets
Using Event Sources and Workflows: Analyze Twitter Sentiment in Real-Time and Save to Google Sheets
Learn how you can use Pipedream event sources and serverless workflows to listen for new Twitter mentions, analyze the sentiment of each Tweet using the npm sentiment package (https://www.npmjs.com/package/sentiment), and then save that data to Google Sheets in real-time.
Entering Data in Params Forms
Entering Data in Params Forms
Learn about the new model to enter expressions and reference previous step exports in params forms.
Managing the Concurrency and Execution Rate of Workflow Events
Managing the Concurrency and Execution Rate of Workflow Events
Managing the Concurrency and Execution Rate of Workflow Events.

Community Posts

A Look at Pipedream
A Look at Pipedream
I'm going to build a workflow that will search Twitter every hour for a keyword. It will take the results, format them nicely, and then email it.
Building a Google Sheets Twitter Bot with Pipedream
Building a Google Sheets Twitter Bot with Pipedream
This is something that's been kicking around my head for a week or so and today I thought I'd try it. It ended up taking about 20 minutes total and 10 lines of code, of which 5 are a function I copied and pasted. While what I built is kind of trivial, I'm blown away by how much was done by built-in functions with Pipedream and how little work I had to do myself. In fact, most of my time was spent in setting stuff up outside of Pipedream itself. Alright, so what did I build?
Building a Twitter Bot in Pipedream
Building a Twitter Bot in Pipedream
I did this by parsing information from the GI Joe wikipedia site and implementing it on Pipedream's platform. I'm going to share how I built it, but be aware that roughly 95% of the work was involved in getting my random character. The aspects that pertain to Pipedream were incredibly simple - which is what you want in a platform.
Using State in Pipedream Workflows
Using State in Pipedream Workflows
I did this by parsing information from the GI Joe wikipedia site and implementing it on Pipedream's platform. I'm going to share how I built it, but be aware that roughly 95% of the work was involved in getting my random character. The aspects that pertain to Pipedream were incredibly simple - which is what you want in a platform.
Building a Twitter Scheduling System with Pipedream and Google Sheets
Building a Twitter Scheduling System with Pipedream and Google Sheets
A few months ago, I blogged about how I used Pipedream and Google Sheets to create a Twitter bot. The idea was simple - read a sheet - select a random row - and use that as the source of a new Tweet. I was thinking about this recently and how useful Google Sheets can be as a "light weight CMS" and figured out another interesting use case - Twitter scheduling.
A demo of using the Twitter API, via Pipedream, to render the images from a Twitter account.