← Trengo + Microsoft Excel integrations

Add A Worksheet Tablerow with Microsoft Excel API on New Ticket Label Added Event from Trengo API

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New Ticket Label Added Event from the Trengo API
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Add A Worksheet Tablerow with the Microsoft Excel API
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Getting Started

This integration creates a workflow with a Trengo trigger and Microsoft Excel action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket Label Added Event trigger
    1. Connect your Trengo account
  3. Configure the Add A Worksheet Tablerow action
    1. Connect your Microsoft Excel account
    2. Select a Folder Id
    3. Select a Item Id
    4. Select a Table Id
    5. Configure Values
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events when a ticket label added. [See the docs here](https://developers.trengo.com/docs/webhooks)
Version:0.0.1
Key:trengo-ticket-label-added

Trengo Overview

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "trengo-ticket-label-added",
  name: "New Ticket Label Added Event",
  description: "Emit new events when a ticket label added. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.label_id ?
          parseInt(event?.body?.label_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New ticket label added event: ${event?.body?.label_name}`,
      };
    },
    getEvent() {
      return  "TICKET_LABEL_ADDED";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

Action

Description:Adds rows to the end of specific table. [See the documentation](https://learn.microsoft.com/en-us/graph/api/tablerowcollection-add?view=graph-rest-1.0&tabs=http)
Version:0.0.2
Key:microsoft_excel-add-a-worksheet-tablerow

Microsoft Excel Overview

The Microsoft Excel API on Pipedream allows you to automate spreadsheet tasks, manipulate data, and integrate Excel with other apps and services. Through Pipedream, you can create serverless workflows that react to events, perform operations on Excel files like reading, writing, updating cells, and managing worksheets. This API turns Excel into a powerful tool for data analysis, report generation, and task automation without manual intervention.

Action Code

import { parseObject } from "../../common/utils.mjs";
import microsoftExcel from "../../microsoft_excel.app.mjs";

export default {
  key: "microsoft_excel-add-a-worksheet-tablerow",
  name: "Add A Worksheet Tablerow",
  version: "0.0.2",
  description: "Adds rows to the end of specific table. [See the documentation](https://learn.microsoft.com/en-us/graph/api/tablerowcollection-add?view=graph-rest-1.0&tabs=http)",
  type: "action",
  props: {
    microsoftExcel,
    folderId: {
      propDefinition: [
        microsoftExcel,
        "folderId",
      ],
    },
    itemId: {
      propDefinition: [
        microsoftExcel,
        "itemId",
        ({ folderId }) => ({
          folderId,
        }),
      ],
    },
    tableId: {
      propDefinition: [
        microsoftExcel,
        "tableId",
        ({ itemId }) => ({
          itemId,
        }),
      ],
    },
    values: {
      propDefinition: [
        microsoftExcel,
        "values",
      ],
    },
  },
  async run({ $ }) {
    const {
      microsoftExcel,
      itemId,
      tableId,
      values,
    } = this;

    const response = await microsoftExcel.addRow({
      $,
      itemId,
      tableId,
      data: {
        values: parseObject(values),
      },
    });

    $.export("$summary", "The rows were successfully added!");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Microsoft ExcelmicrosoftExcelappThis component uses the Microsoft Excel app.
Folder IdfolderIdstringSelect a value from the drop down menu.
Item IditemIdstringSelect a value from the drop down menu.
Table IdtableIdstringSelect a value from the drop down menu.
Valuesvaluesstring

A 2-dimensional array of unformatted values of the table row. See the documentation to get the data format.

Action Authentication

Microsoft Excel uses OAuth authentication. When you connect your Microsoft Excel account, Pipedream will open a popup window where you can sign into Microsoft Excel and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Microsoft Excel API.

Pipedream requests the following authorization scopes when you connect your account:

User.Reademailoffline_accessopenidprofileFiles.ReadWriteFiles.Read.AllUser.ReadCrossTenantInformation.ReadBasic.All

About Microsoft Excel

You can use Microsoft Graph to allow web and mobile applications to read and modify Excel workbooks stored in OneDrive for Business, SharePoint site or Group drive.

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