Trengo
Customer service software
Integrate the Trengo API with the Slack API
Setup the Trengo API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Trengo and Slack remarkably fast. Free for developers.
Popular Ways to Connect Trengo with Slack#
Popular Trengo and Slack Triggers#
Emit new event when a new message is posted to one or more channels
Emit new events when an inbound message received. See the docs here
Emit new events when a internal note added. See the docs here
Emit new events when an outbound message sent. See the docs here
Emit new events when an phone call ended. See the docs here
Popular Trengo and Slack Actions#
Creates a contact. If a contact with given identifier already exists, returns it. See the docs
Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Overview of Trengo#
You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:
- Improve customer service by leveraging automation for fast and personalized
responses - Increase efficiency by optimizing operational workflows
- Gather insights from customer conversations to improve customer service
- Automate conversations like welcome messages and error notifications
- Filter and manage incoming conversations to make sure the right person
provides the right answers
These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.
Connect Trengo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trengo: {
type: "app",
app: "trengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.trengo.eu/api/v2/users`,
headers: {
Authorization: `Bearer ${this.trengo.$auth.access_token}`,
},
})
},
})
Overview of Slack#
With the Slack API, you can build all sorts of integrations and applications to
make your work life easier. Here are just a few examples:
- Automate posting updates to your team channel
- Create a bot to answer common questions
- Integrate with your existing tools and services
- Build a custom dashboard to track your team's progress
- Create a bot to handle scheduling and meeting requests
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
Related Videos#
Community Posts#
