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Trengo ACTION

Send A Message

This action can be used to easily send a message or an email without having to think about contacts or tickets, See the documentation
  • Action
  • Writes data
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Trengo account once, then configure and run Send A Message from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "trengo-send-a-message",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    trengo: { authProvisionId: "apn_xxxxxxx" },
    channelId: 10,
    contactIdentifier: "Identifier",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Send A Message inputs
Property Type Description
channelId Channel ID integer
Channel ID
Required Dynamic
contactIdentifier Identifier string
The destination of the message. Based on the Channel ID this must be en email address or phone number.
Required
contactName Name string
The name of the contact. Only used when the contact does not already exists.
Required
message Message string
The message send to the receiver.
Required
emailSubject Email Subject string
The subject of the message. Only used when the message is an email.
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
trengo-send-a-message
Version
0.0.14
App
Trengo
Authentication
API key
Read-only
No
Destructive
No
Open world
Yes