Trengo

Customer service software

Integrate the Trengo API with the Microsoft Teams API

Setup the Trengo API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Trengo and Microsoft Teams remarkably fast. Free for developers.

Create Channel with Microsoft Teams API on New Inbound Message Event from Trengo API
Trengo + Microsoft Teams
 
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Create Channel with Microsoft Teams API on New Internal Note Event from Trengo API
Trengo + Microsoft Teams
 
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Create Channel with Microsoft Teams API on New Outbound Message Event from Trengo API
Trengo + Microsoft Teams
 
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Create Channel with Microsoft Teams API on New Phone Call Ended Event from Trengo API
Trengo + Microsoft Teams
 
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Create Channel with Microsoft Teams API on New Phone Call Missed Event from Trengo API
Trengo + Microsoft Teams
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Microsoft Teams

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})