Trengo

Customer service software

Integrate the Trengo API with the Twilio SendGrid API

Setup the Trengo API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Trengo and Twilio SendGrid remarkably fast. Free for developers.

Add Email to Global Suppression with Twilio SendGrid API on New Inbound Message Event from Trengo API
Trengo + Twilio SendGrid
 
Try it
Add Email to Global Suppression with Twilio SendGrid API on New Internal Note Event from Trengo API
Trengo + Twilio SendGrid
 
Try it
Add Email to Global Suppression with Twilio SendGrid API on New Outbound Message Event from Trengo API
Trengo + Twilio SendGrid
 
Try it
Add Email to Global Suppression with Twilio SendGrid API on New Phone Call Ended Event from Trengo API
Trengo + Twilio SendGrid
 
Try it
Add Email to Global Suppression with Twilio SendGrid API on New Phone Call Missed Event from Trengo API
Trengo + Twilio SendGrid
 
Try it
New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
Try it
New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
Try it
New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
Try it
New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
Try it
New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
Try it
Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
Try it
Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
Try it
Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
Try it
Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
Try it
Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
Try it

Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.