Trengo
Customer service software
Integrate the Trengo API with the Node API
Setup the Trengo API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Trengo and Node remarkably fast. Free for developers.
Popular Trengo and Node Triggers#
Emit new events when an inbound message received. See the docs here
Emit new events when a internal note added. See the docs here
Emit new events when an outbound message sent. See the docs here
Emit new events when an phone call ended. See the docs here
Emit new events when an phone call missed. See the docs here
Popular Trengo and Node Actions#
Creates a contact. If a contact with given identifier already exists, returns it. See the docs
Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.
This action can be used to easily send a message or an email without having to think about contacts or tickets, See the docs
Overview of Trengo#
You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:
- Improve customer service by leveraging automation for fast and personalized
responses - Increase efficiency by optimizing operational workflows
- Gather insights from customer conversations to improve customer service
- Automate conversations like welcome messages and error notifications
- Filter and manage incoming conversations to make sure the right person
provides the right answers
These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.
Connect Trengo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trengo: {
type: "app",
app: "trengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.trengo.eu/api/v2/users`,
headers: {
Authorization: `Bearer ${this.trengo.$auth.access_token}`,
},
})
},
})
Connect Node#
// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
async run({ steps, $ }) {
// Return data to use it in future steps
return steps.trigger.event
},
})Community Posts#
