Trengo

Customer service software

Integrate the Trengo API with the Node API

Setup the Trengo API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Trengo and Node remarkably fast. Free for developers.

Run Node Code with Node API on New Inbound Message Event from Trengo API
Trengo + Node
 
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Run Node Code with Node API on New Internal Note Event from Trengo API
Trengo + Node
 
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Run Node Code with Node API on New Outbound Message Event from Trengo API
Trengo + Node
 
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Run Node Code with Node API on New Phone Call Ended Event from Trengo API
Trengo + Node
 
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Run Node Code with Node API on New Phone Call Missed Event from Trengo API
Trengo + Node
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Send A Message with the Trengo API

This action can be used to easily send a message or an email without having to think about contacts or tickets, See the docs

 
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Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.