← Trengo + Apollo.io integrations

People Enrichment with Apollo.io API on New Phone Call Ended Event from Trengo API

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New Phone Call Ended Event from the Trengo API
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People Enrichment with the Apollo.io API
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Getting Started

This integration creates a workflow with a Trengo trigger and Apollo.io action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Phone Call Ended Event trigger
    1. Connect your Trengo account
  3. Configure the People Enrichment action
    1. Connect your Apollo.io account
    2. Optional- Configure First Name
    3. Optional- Configure Last Name
    4. Optional- Configure Email
    5. Optional- Configure Organization Name
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events when an phone call ended. [See the docs here](https://developers.trengo.com/docs/webhooks)
Version:0.0.1
Key:trengo-phone-call-ended

Trengo Overview

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "trengo-phone-call-ended",
  name: "New Phone Call Ended Event",
  description: "Emit new events when an phone call ended. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: Date.now(),
        ts: Date.now(),
        summary: `New phone call ended event: ${event?.body?.from} => ${event?.body?.to}`,
      };
    },
    getEvent() {
      return  "VOICE_CALL_ENDED";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

Action

Description:Enriches a person's information, the more information you pass in, the more likely we can find a match. [See the documentation](https://apolloio.github.io/apollo-api-docs/?shell#people-enrichment)
Version:0.0.3
Key:apollo_io-people-enrichment

Apollo.io Overview

The Apollo.io API on Pipedream enables you to automate sales processes by giving you programmatic access to your Apollo.io data. Through this API, you can manage leads, contacts, and opportunities, or sync data with your CRM. Pipedream's serverless platform allows you to connect Apollo.io with hundreds of other apps to automate workflows like lead enrichment, data syncing between apps, and triggering personalized communication based on prospect actions.

Action Code

import app from "../../apollo_io.app.mjs";

export default {
  key: "apollo_io-people-enrichment",
  name: "People Enrichment",
  description: "Enriches a person's information, the more information you pass in, the more likely we can find a match. [See the documentation](https://apolloio.github.io/apollo-api-docs/?shell#people-enrichment)",
  type: "action",
  version: "0.0.3",
  props: {
    app,
    firstName: {
      type: "string",
      label: "First Name",
      description: "The person's first name",
      optional: true,
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "The person's last name",
      optional: true,
    },
    email: {
      type: "string",
      label: "Email",
      description: "The person's email",
      optional: true,
    },
    organizationName: {
      type: "string",
      label: "Organization Name",
      description: "The person's company name",
      optional: true,
    },
  },
  methods: {
    peopleEnrichment(args = {}) {
      return this.app.post({
        path: "/people/match",
        ...args,
      });
    },
  },
  async run({ $: step }) {
    const {
      peopleEnrichment,
      firstName,
      lastName,
      email,
      organizationName,
    } = this;

    const response = await peopleEnrichment({
      step,
      data: {
        first_name: firstName,
        last_name: lastName,
        email,
        organization_name: organizationName,
      },
    });

    step.export("$summary", `Successfully enriched person with ID ${response.person.id}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Apollo.ioappappThis component uses the Apollo.io app.
First NamefirstNamestring

The person's first name

Last NamelastNamestring

The person's last name

Emailemailstring

The person's email

Organization NameorganizationNamestring

The person's company name

Action Authentication

Apollo.io uses API keys for authentication. When you connect your Apollo.io account, Pipedream securely stores the keys so you can easily authenticate to Apollo.io APIs in both code and no-code steps.

You can get your API Key at the API Settings page of your Apollo.io account.

About Apollo.io

The leading data-first sales acceleration platform.

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