Trengo

Customer service software

Integrate the Trengo API with the HTTP / Webhook API

Setup the Trengo API trigger to run a workflow which integrates with the HTTP / Webhook API. Pipedream's integration platform allows you to integrate Trengo and HTTP / Webhook remarkably fast. Free for developers.

Create Contact with Trengo API on New Requests from HTTP / Webhook API
HTTP / Webhook + Trengo
 
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Find Contacts with Trengo API on New Requests from HTTP / Webhook API
HTTP / Webhook + Trengo
 
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Log A Voice Call with Trengo API on New Requests from HTTP / Webhook API
HTTP / Webhook + Trengo
 
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Send A Message with Trengo API on New Requests from HTTP / Webhook API
HTTP / Webhook + Trengo
 
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Send A Team Chat Message with Trengo API on New Requests from HTTP / Webhook API
HTTP / Webhook + Trengo
 
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New Requests from the HTTP / Webhook API

Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.

 
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New Requests (Payload Only) from the HTTP / Webhook API

Get a URL and emit the HTTP body as an event on every request

 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Send any HTTP Request with the HTTP / Webhook API

Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.

 
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Send GET Request with the HTTP / Webhook API

Send an HTTP GET request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Connect HTTP / Webhook

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// To use any npm package on Pipedream, just import it
import axios from "axios"

export default defineComponent({
  async run({ steps, $ }) {
    const { data } = await axios({
      method: "GET",
      url: "https://pokeapi.co/api/v2/pokemon/charizard",
    })
    return data.species
  },
})

Community Posts

A Look at Pipedream
A Look at Pipedream
I'm going to build a workflow that will search Twitter every hour for a keyword. It will take the results, format them nicely, and then email it.
Building a Traffic-Based Workflow in Pipedream
Building a Traffic-Based Workflow in Pipedream
Normally I don't like to blog about stuff that isn't generally available to all, but as it will be available sometime soon, I decided to go ahead anyway. And I built something really cool I want to share so that's another reason to talk about this now!