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Log A Voice Call with Trengo API

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Log A Voice Call with the Trengo API
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Getting Started

Create a workflow to Log A Voice Call with the Trengo API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Log A Voice Call action
    1. Connect your Trengo account
    2. Select a Channel ID
    3. Configure Recepient Phone Number
    4. Select a Direction
    5. Optional- Configure Name
    6. Optional- Configure Note
    7. Optional- Configure Duration
    8. Optional- Configure Note
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

Log A Voice Call with Trengo API on New Requests (Payload Only) from HTTP / Webhook API
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Log A Voice Call with Trengo API on New Submission from Typeform API
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Log A Voice Call with Trengo API on Custom Events from Zoom API
Zoom + Trengo
 
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Log A Voice Call with Trengo API on New Submission (Instant) from Jotform API
Jotform + Trengo
 
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Log A Voice Call with Trengo API on New Custom Webhook Events from Stripe API
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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Log A Voice Call on Trengo
Description:Logs a phone call from external VOIP applications, [See the docs](https://developers.trengo.com/reference/log-a-phone-call)
Version:0.0.1
Key:trengo-log-a-voice-call

Code

import app from "../../trengo.app.mjs";

export default {
  type: "action",
  key: "trengo-log-a-voice-call",
  version: "0.0.1",
  name: "Log A Voice Call",
  description: "Logs a phone call from external VOIP applications, [See the docs](https://developers.trengo.com/reference/log-a-phone-call)",
  props: {
    app,
    channelId: {
      propDefinition: [
        app,
        "channelId",
      ],
    },
    recepientPhoneNumber: {
      propDefinition: [
        app,
        "recepientPhoneNumber",
      ],
    },
    callDirection: {
      propDefinition: [
        app,
        "callDirection",
      ],
    },
    contactName: {
      propDefinition: [
        app,
        "contactName",
      ],
      description: "The name of the contact. Only used when the contact does not already exists.",
      optional: true,
    },
    note: {
      propDefinition: [
        app,
        "note",
      ],
    },
    duration: {
      propDefinition: [
        app,
        "duration",
      ],
    },
    recordingUrl: {
      propDefinition: [
        app,
        "recordingUrl",
      ],
    },
  },
  async run ({ $ }) {
    const resp = await this.app.logVoiceCall({
      $,
      data: {
        channel_id: this.channelId,
        phone: this.recepientPhoneNumber,
        direction: this.callDirection,
        contact_name: this.contactName,
        note: this.note,
        duration: this.duration,
        recording_url: this.recordingUrl,
      },
    });
    $.export("$summary", `The voice call has been created for ${this.recepientPhoneNumber}`);
    return resp;
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
Channel IDchannelIdintegerSelect a value from the drop down menu.
Recepient Phone NumberrecepientPhoneNumberstring

Should be a valid phone number.

DirectioncallDirectionstringSelect a value from the drop down menu:INBOUNDOUTBOUND
NamecontactNamestring

The name of the contact. Only used when the contact does not already exists.

Notenotestring

An optional note used to create an intern ticket message.

Durationdurationinteger

The duration in seconds of the phone call.

NoterecordingUrlstring

A public recording URL.

Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

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