Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the SWAPI - Star Wars API

Setup the Snappy API trigger to run a workflow which integrates with the SWAPI - Star Wars API. Pipedream's integration platform allows you to integrate Snappy and SWAPI - Star Wars remarkably fast. Free for developers.

Get Film with SWAPI - Star Wars API on New Ticket Assigned To Me from Snappy API
Snappy + SWAPI - Star Wars
 
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Get Film with SWAPI - Star Wars API on New Ticket Create from Snappy API
Snappy + SWAPI - Star Wars
 
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Get Film with SWAPI - Star Wars API on New Waiting Ticket Created from Snappy API
Snappy + SWAPI - Star Wars
 
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Get Film with SWAPI - Star Wars API on New Wall Post Created from Snappy API
Snappy + SWAPI - Star Wars
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Get Film with the SWAPI - Star Wars API

Get a film

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of SWAPI - Star Wars

The SWAPI - Star Wars API is a treasure trove of structured data from the Star Wars universe. It's a go-to resource for fetching information about planets, spaceships, vehicles, people, films, and species from the iconic franchise. Using Pipedream, you can harness this data to create automations and workflows that trigger based on specific criteria from SWAPI. For instance, you could set up a workflow that notifies you when new data is added, enrich customer profiles with their favorite Star Wars characters, or even use it for trivia games by pulling random facts.

Connect SWAPI - Star Wars

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    swapi: {
      type: "app",
      app: "swapi",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://swapi.dev/api/films/1/`,
    })
  },
})