with Snappy and Anthropic (Claude)?
Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
snappy: {
type: "app",
app: "snappy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.besnappy.com/api/v1/accounts`,
auth: {
username: `${this.snappy.$auth.api_key}`,
password: ``,
},
})
},
})
The Anthropic (Claude) API offers a conversational AI that can be leveraged for a variety of applications, ranging from answering questions to generating content or providing customer support. In Pipedream, you can create powerful workflows that utilize the capabilities of Claude to automate responses, analyze text, or enhance data with AI-generated insights. Pipedream's serverless platform simplifies integrating Claude into your processes with other apps and services for seamless automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
anthropic: {
type: "app",
app: "anthropic",
}
},
async run({steps, $}) {
const data = {
"model": "claude-3-haiku-20240307",
"max_tokens": 300,
"messages": [
{"role": "user", "content": "Write me a haiku about Pipedream workflows."}
]
}
return await axios($, {
method: "post",
url: `https://api.anthropic.com/v1/messages`,
headers: {
"x-api-key": `${this.anthropic.$auth.api_key}`,
"anthropic-version": `2023-06-01`,
},
data,
})
},
})