Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the OpenAI (ChatGPT) API

Setup the Snappy API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Snappy and OpenAI (ChatGPT) remarkably fast. Free for developers.

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Chat with OpenAI (ChatGPT) API on New Ticket Assigned To Me from Snappy API
Snappy + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Ticket Create from Snappy API
Snappy + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Waiting Ticket Created from Snappy API
Snappy + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Wall Post Created from Snappy API
Snappy + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Ticket Assigned To Me from Snappy API
Snappy + OpenAI (ChatGPT)
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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New Batch Completed from the OpenAI (ChatGPT) API

Emit new event when a new batch is completed in OpenAI. See the documentation

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API. See the documentation

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API. See the documentation

 
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Translate Text (Whisper) with the OpenAI (ChatGPT) API

Translate text from one language to another using the Chat API. See the documentation

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo