Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the Python API

Setup the Snappy API trigger to run a workflow which integrates with the Python API. Pipedream's integration platform allows you to integrate Snappy and Python remarkably fast. Free for developers.

Run Python Code with Python API on New Ticket Assigned To Me from Snappy API
Snappy + Python
 
Try it
Run Python Code with Python API on New Ticket Create from Snappy API
Snappy + Python
 
Try it
Run Python Code with Python API on New Waiting Ticket Created from Snappy API
Snappy + Python
 
Try it
Run Python Code with Python API on New Wall Post Created from Snappy API
Snappy + Python
 
Try it
New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
Try it
New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
Try it
New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
Try it
New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
Try it
Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
Try it
Run Python Code with the Python API

Write Python and use any of the 350k+ PyPi packages available. Refer to the Pipedream Python docs to learn more.

 
Try it

Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Python

Develop, run and deploy your Python code in Pipedream workflows. Integrate seamlessly between no-code steps, with connected accounts, or integrate Data Stores and manipulate files within a workflow.

This includes installing PyPI packages, within your code without having to manage a requirements.txt file or running pip.

Below is an example of using Python to access data from the trigger of the workflow, and sharing it with subsequent workflow steps:

Connect Python

1
2
3
4
5
def handler(pd: "pipedream"):
  # Reference data from previous steps
  print(pd.steps["trigger"]["context"]["id"])
  # Return data for use in future steps
  return {"foo": {"test":True}}