Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the Google Sheets API

Setup the Snappy API trigger to run a workflow which integrates with the Google Sheets API. Pipedream's integration platform allows you to integrate Snappy and Google Sheets remarkably fast. Free for developers.

Add Single Row with Google Sheets API on New Ticket Assigned To Me from Snappy API
Snappy + Google Sheets
 
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Add Single Row with Google Sheets API on New Ticket Create from Snappy API
Snappy + Google Sheets
 
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Add Single Row with Google Sheets API on New Waiting Ticket Created from Snappy API
Snappy + Google Sheets
 
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Add Single Row with Google Sheets API on New Wall Post Created from Snappy API
Snappy + Google Sheets
 
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Add Multiple Rows with Google Sheets API on New Ticket Assigned To Me from Snappy API
Snappy + Google Sheets
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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New Row Added (Instant) from the Google Sheets API

Emit new events each time a row or rows are added to the bottom of a spreadsheet. To use this source with a spreadsheet in a Shared Drive, use the New Row Added (Shared Drive, Instant) source instead.

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Add Single Row with the Google Sheets API

Add a single row of data to Google Sheets

 
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Add Multiple Rows with the Google Sheets API

Add multiple rows of data to a Google Sheet

 
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Get Values with the Google Sheets API

Get all values from a sheet.

 
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Get Values in Range with the Google Sheets API

Get values from a range of cells using A1 notation.

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Google Sheets

The Google Sheets API allows for the creation, reading, updating, and deletion of data within Google Sheets, enabling a robust platform for spreadsheet management and data manipulation. Through Pipedream, you can craft serverless workflows that respond to various triggers, such as webhook events, emails, or scheduled times, to interact with Google Sheets. This synergy can automate reporting, synchronize data across applications, manage inventory, track leads in a CRM, or even conduct survey analysis by updating and retrieving sheet data on the fly.

Connect Google Sheets

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_sheets: {
      type: "app",
      app: "google_sheets",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
      },
    })
  },
})
Using Event Sources and Workflows: Analyze Twitter Sentiment in Real-Time and Save to Google Sheets
Using Event Sources and Workflows: Analyze Twitter Sentiment in Real-Time and Save to Google Sheets
Learn how you can use Pipedream event sources and serverless workflows to listen for new Twitter mentions, analyze the sentiment of each Tweet using the npm sentiment package (https://www.npmjs.com/package/sentiment), and then save that data to Google Sheets in real-time.
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.
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Entering Data in Params Forms
Learn about the new model to enter expressions and reference previous step exports in params forms.

Community Posts

Building a Google Sheets Twitter Bot with Pipedream
Building a Google Sheets Twitter Bot with Pipedream
This is something that's been kicking around my head for a week or so and today I thought I'd try it. It ended up taking about 20 minutes total and 10 lines of code, of which 5 are a function I copied and pasted. While what I built is kind of trivial, I'm blown away by how much was done by built-in functions with Pipedream and how little work I had to do myself. In fact, most of my time was spent in setting stuff up outside of Pipedream itself. Alright, so what did I build?
Building a Twitter Scheduling System with Pipedream and Google Sheets
Building a Twitter Scheduling System with Pipedream and Google Sheets
A few months ago, I blogged about how I used Pipedream and Google Sheets to create a Twitter bot. The idea was simple - read a sheet - select a random row - and use that as the source of a new Tweet. I was thinking about this recently and how useful Google Sheets can be as a "light weight CMS" and figured out another interesting use case - Twitter scheduling.
Logging user credit changes using Google Sheets and Pipedream
Logging user credit changes using Google Sheets and Pipedream
One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.