Integrate the Snappy API with the Microsoft Teams API

Setup the Snappy API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Snappy and Microsoft Teams remarkably fast. Free for developers.

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Popular Ways to Connect Snappy with Microsoft Teams#

Create Channel with Microsoft Teams API on New Ticket Assigned To Me from Snappy API

Snappy + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket Create from Snappy API

Snappy + Microsoft Teams

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Create Channel with Microsoft Teams API on New Waiting Ticket Created from Snappy API

Snappy + Microsoft Teams

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Create Channel with Microsoft Teams API on New Wall Post Created from Snappy API

Snappy + Microsoft Teams

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Create Wall Post with Snappy API on New Channel from Microsoft Teams API

Microsoft Teams + Snappy

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Popular Snappy and Microsoft Teams Triggers#

New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

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New Ticket Create from the Snappy API

Emit new event on each ticket created.

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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

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Popular Snappy and Microsoft Teams Actions#

Create Wall Post with the Snappy API

Creates a wall post. See docs here

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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Send Channel Message with the Microsoft Teams API

Send a message to a team's channel. See the docs here

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Overview of Snappy#

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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