Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.
Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.
Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.
The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.
Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
snappy: {
type: "app",
app: "snappy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.besnappy.com/api/v1/accounts`,
auth: {
username: `${this.snappy.$auth.api_key}`,
password: ``,
},
})
},
})
The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.
import AWS from 'aws-sdk'
export default defineComponent({
props: {
aws: {
type: "app",
app: "aws",
}
},
async run({steps, $}) {
const { accessKeyId, secretAccessKey } = this.aws.$auth
/* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
const dynamodb = new AWS.DynamoDB({
accessKeyId,
secretAccessKey,
region: 'us-east-1',
})
*/
},
})