Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the AWS API

Setup the Snappy API trigger to run a workflow which integrates with the AWS API. Pipedream's integration platform allows you to integrate Snappy and AWS remarkably fast. Free for developers.

Create Wall Post with Snappy API on New Scheduled Tasks from AWS API
AWS + Snappy
 
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Create Wall Post with Snappy API on New SNS Messages from AWS API
AWS + Snappy
 
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Create Wall Post with Snappy API on New Inbound SES Emails from AWS API
AWS + Snappy
 
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CloudWatch Logs - Put Log Event with AWS API on New Ticket Assigned To Me from Snappy API
Snappy + AWS
 
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CloudWatch Logs - Put Log Event with AWS API on New Ticket Create from Snappy API
Snappy + AWS
 
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New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

 
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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

 
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DynamoDB - Execute Statement with the AWS API

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

 
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DynamoDB - Get Item with the AWS API

The Get Item operation returns a set of attributes for the item with the given primary key. If there is no matching item, Get Item does not return any data and there will be no Item element in the response. See docs

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of AWS

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS

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import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})