Trengo API Integrations
Build and run workflows using the Trengo API. Use 1000s of source-available triggers and actions across 1000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
You can build amazing customer service experiences by using the Trengo API. It's the platform to help teams work better together, and offers features to optimize your customer conversation. For example, you can use Trengo to:
- Improve customer service by leveraging automation for fast and personalized responses
- Increase efficiency by optimizing operational workflows
- Gather insights from customer conversations to improve customer service
- Automate conversations like welcome messages and error notifications
- Filter and manage incoming conversations to make sure the right person provides the right answers
These are just some of the examples of what you can do with the Trengo API. With the Trengo platform, you can make sure your customer conversations deliver the best possible outcomes, consistently.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trengo: {
type: "app",
app: "trengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.trengo.eu/api/v2/users`,
headers: {
Authorization: `Bearer ${this.trengo.$auth.access_token}`,
},
})
},
})
Choose an API to Connect with Trengo API#
1-12of1000+apps by most popular
Popular Trengo Integrations#
Popular Trengo Triggers#
Emit new events when an inbound message received. See the docs here
Emit new events when a internal note added. See the docs here
Emit new events when an outbound message sent. See the docs here
Emit new events when an phone call ended. See the docs here
Emit new events when an phone call missed. See the docs here
Popular Trengo Actions#
Creates a contact. If a contact with given identifier already exists, returns it. See the docs
This action can be used to easily send a message or an email without having to think about contacts or tickets, See the docs
Authentication#
Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.
You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.