Gorgias

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

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Gorgias

Gorgias API Integrations

Build and run workflows using the Gorgias API. Use 1000s of source-available triggers and actions across 1200+ apps. Or write custom code to integrate any app or API in seconds.

Overview

With the Gorgias API, you can build integrations that allow your customers to:

  • Login to your app using their Gorgias account
  • Connect their Gorgias account to your app
  • View and manage their Gorgias account settings
  • Edit their Gorgias profile
  • Access their Gorgias contact list
  • Send and receive Gorgias messages
  • Perform Gorgias searches
  • View and manage their Gorgias calendar
  • Receive real-time updates from Gorgias
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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Choose an API to Connect with Gorgias API

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12
of
1200+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Beta
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.
Beta
Data Stores
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.
Google Sheets
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Discord
Discord
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
GitHub
GitHub
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Formatting
Formatting
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Create Customer with Gorgias API on New Requests (Payload Only) from HTTP / Webhook API
HTTP / Webhook + Gorgias
 
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Send Message (Advanced) with Discord Webhook API on New Events from Gorgias API
Gorgias + Discord Webhook
 
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Add Multiple Rows with Google Sheets API on New Events from Gorgias API
Gorgias + Google Sheets
 
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Create Customer with Gorgias API on New Message (Instant) from Discord API
Discord + Gorgias
 
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Create Ticket with Gorgias API on New Message In Channels (Instant) from Slack API
Slack + Gorgias
 
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New Events from the Gorgias API

Emit new Gorgias event. See the docs

 
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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the docs

 
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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the docs

 
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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the docs

 
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Create Customer with the Gorgias API

Create a new customer. See the docs

 
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Create Ticket with the Gorgias API

Create a new ticket. See the docs

 
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List Tickets with the Gorgias API

List all tickets. See the docs

 
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Retrieve a Customer with the Gorgias API

Retrieve a customer. See the docs

 
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Update Customer with the Gorgias API

Update a customer. See the docs

 
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Authentication

Gorgias uses OAuth authentication. When you connect your Gorgias account, Pipedream will open a popup window where you can sign into Gorgias and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Gorgias API.

Pipedream requests the following authorization scopes when you connect your account:

openidemailprofileofflinewrite:all
OAuth Request Configurations:
  1. authorization
    GEThttps://{{custom_fields.domain}}.gorgias.com/oauth/authorize?client_id={{oauth.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code&scope={{oauth.space_separated_scopes}}&nonce={{oauth.state}}
  2. accessToken
    POSThttps://{{custom_fields.domain}}.gorgias.com/oauth/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}}
  3. refreshToken
    POSThttps://{{custom_fields.domain}}.gorgias.com/oauth/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    grant_type=refresh_token&refresh_token={{oauth.refresh_token}}