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Gorgias ACTION

Update Macro

Update a macro. See the documentation
  • Action
  • Writes data
  • Destructive
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Gorgias account once, then configure and run Update Macro from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "gorgias_oauth-update-macro",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    gorgias_oauth: { authProvisionId: "apn_xxxxxxx" },
    macroId: 10,
    name: "Name",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Update Macro inputs
Property Type Description
macroId Macro ID integer
The ID of a macro
Required Dynamic
name Name string
The name of the Macro. Tips: choose a name that can be easily searched.
Optional
intent Intent string
The intention of the macro should be used for
Optional
language Language string
The language of the macro
Optional
actions Actions string[]

A list of actions to be applied on tickets. See the documentation for more info.

Example: [{ "arguments": { "tags": "question, order-status" }, "name": "addTags", "title": "add tags", "type": "user" }]

Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
gorgias_oauth-update-macro
Version
0.0.7
App
Gorgias
Authentication
OAuth
Read-only
No
Destructive
Yes
Open world
Yes