Upsert Contact with Intercom API on New Submission (Instant) from Jotform API

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New Submission (Instant) from the Jotform API

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Upsert Contact with the Intercom API

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Getting Started#

This integration creates a workflow with a Jotform trigger and Intercom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Submission (Instant) trigger
1. Connect your Jotform account
2. Optional- Select a Team
3. Select a Form
Configure the Upsert Contact action
1. Connect your Intercom account
2. Configure Email
3. Optional- Select a Role
4. Optional- Configure External Id
5. Optional- Configure Phone
6. Optional- Configure Name
7. Optional- Configure Avatar
8. Optional- Configure Unsubscribed From Emails
9. Optional- Configure Custom Attributes
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Submission (Instant) on Jotform

Description:Emit new event when a form is submitted

Version:0.1.5

Key:jotform-new-submission

View on GitHub

Jotform Overview#

Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.

Trigger Code#

import jotform from "../../jotform.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "jotform-new-submission",
  name: "New Submission (Instant)",
  description: "Emit new event when a form is submitted",
  version: "0.1.5",
  type: "source",
  dedupe: "unique",
  props: {
    jotform,
    http: "$.interface.http",
    teamId: {
      propDefinition: [
        jotform,
        "teamId",
      ],
    },
    formId: {
      propDefinition: [
        jotform,
        "formId",
        (c) => ({
          teamId: c.teamId,
          excludeDeleted: true,
        }),
      ],
    },
  },
  hooks: {
    async deploy() {
      const { content: form } = await this.jotform.getForm(this.formId, this.teamId);
      const { content: submissions } = await this.jotform.getFormSubmissions({
        formId: this.formId,
        teamId: this.teamId,
        params: {
          limit: 25,
          orderby: "created_at",
        },
      });
      for (let submission of submissions.reverse()) {
        const meta = {
          id: submission.id,
          summary: form.title,
          ts: Date.now(),
        };
        this.$emit(submission, meta);
      }
    },
    async activate() {
      return (await this.jotform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        teamId: this.teamId,
      }));
    },
    async deactivate() {
      return (await this.jotform.deleteHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        teamId: this.teamId,
      }));
    },
  },
  async run(event) {
    const { body } = event;
    let { content: submission } = await this.jotform.getFormSubmission({
      submissionId: body.submissionID,
      teamId: this.teamId,
    });

    // insert answers from the webhook event
    const rawRequest = JSON.parse(body.rawRequest);
    for (const key of Object.keys(rawRequest)) {
      const regex = /^q(\d+)_/;
      const match = key.match(regex);
      if (match && match[1]) {
        submission.answers[match[1]].answer = rawRequest[key];
      }
    }

    this.$emit(submission, {
      summary: body.formTitle || JSON.stringify(body),
      id: body.submissionID,
      ts: Date.now(),
    });
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Jotform	`jotform`	`app`	This component uses the Jotform app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Team	`teamId`	`string`	Select a value from the drop down menu.
Form	`formId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Jotform uses API keys for authentication. When you connect your Jotform account, Pipedream securely stores the keys so you can easily authenticate to Jotform APIs in both code and no-code steps.

About Jotform#

Jotform enables you to create online forms, collect responses directly in your email, and create fillable PDF forms.

Action#

Upsert Contact on Intercom

Description:Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. [See the docs here](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/createcontact)

Version:0.0.1

Key:intercom-upsert-contact

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Action Code#

import { ROLE_OPTIONS } from "../../common/constants.mjs";
import intercom from "../../intercom.app.mjs";

export default {
  key: "intercom-upsert-contact",
  name: "Upsert Contact",
  description: "Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. [See the docs here](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/createcontact)",
  version: "0.0.1",
  type: "action",
  props: {
    intercom,
    email: {
      type: "string",
      label: "Email",
      description: "The contact's email.",
    },
    role: {
      type: "string",
      label: "Role",
      description: "The role of the contact.",
      options: ROLE_OPTIONS,
      optional: true,
    },
    externalId: {
      type: "string",
      label: "External Id",
      description: "A unique identifier for the contact which is given to Intercom.",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "The contact's phone number.",
      optional: true,
    },
    name: {
      type: "string",
      label: "Name",
      description: "The contact's name.",
      optional: true,
    },
    avatar: {
      type: "string",
      label: "Avatar",
      description: "An image URL containing the avatar of a contact.",
      optional: true,
    },
    unsubscribedFromEmails: {
      type: "boolean",
      label: "Unsubscribed From Emails",
      description: "Whether the contact is unsubscribed from emails.",
      optional: true,
    },
    customAttributes: {
      type: "object",
      label: "Custom Attributes",
      description: "The custom attributes which are set for the contact.",
      optional: true,
    },
  },
  async run({ $ }) {
    let response = {};
    let requestType = "created";
    let data = {
      email: this.email,
      role: this.role,
      externalId: this.externalId,
      phone: this.phone,
      name: this.name,
      avatar: this.avatar,
      unsubscribedFromEmails: this.unsubscribedFromEmails,
      customAttributes: this.customAttributes,
    };

    data = Object.entries(data).filter(([
      ,
      value,
    ]) => (value != "" && value != undefined))
      .reduce((obj, [
        key,
        value,
      ]) => Object.assign(obj, {
        [key]: value,
      }), {});

    const {
      data: contact, total_count: total,
    } = await this.intercom.searchContact({
      data: {
        query: {
          operator: "AND",
          value: [
            {
              field: "email",
              operator: "=",
              value: this.email,
            },
          ],
        },
        pagination: {
          per_page: 1,
        },
      },
    });

    if (total) {
      const {
        id: contactId,
        // eslint-disable-next-line no-unused-vars
        owner_id,
        ...contactInfos
      } = contact[0];
      response = await this.intercom.updateContact({
        $,
        contactId,
        data: {
          ...contactInfos,
          ...data,
        },
      });
      requestType = "updated";
    } else {
      response = await this.intercom.createContact({
        $,
        data,
      });
    }
    $.export("$summary", `Successfully ${requestType} contact with ID ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
Email	`email`	`string`	The contact's email.
Role	`role`	`string`	Select a value from the drop down menu:`{ "label": "User", "value": "user" }{ "label": "Lead", "value": "lead" }`
External Id	`externalId`	`string`	A unique identifier for the contact which is given to Intercom.
Phone	`phone`	`string`	The contact's phone number.
Name	`name`	`string`	The contact's name.
Avatar	`avatar`	`string`	An image URL containing the avatar of a contact.
Unsubscribed From Emails	`unsubscribedFromEmails`	`boolean`	Whether the contact is unsubscribed from emails.
Custom Attributes	`customAttributes`	`object`	The custom attributes which are set for the contact.

Action Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

Upsert Contact with Intercom API on New Submission (Instant) from Jotform API

Pipedream makes it easy to connect APIs for Intercom, Jotform and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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