ServiceNow API Integrations
Build and run workflows using the ServiceNow API. Use 1000s of source-available triggers and actions across 1000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
Using the ServiceNow API, you can build a variety of powerful applications that help you extend and enhance the capabilities of your ServiceNow implementation. The possibilities are endless! You can:
- Create custom pages and widgets that provide additional functionality and data visualizations tailored to your needs
- Automate user and business processes with the help of integration tools
- Streamline production deployments and drive up efficiency with workflow systems
- Develop custom plugins to facilitate data exchange with other systems
- Leverage machine learning to extract knowledge from large data sets and create predictive models
- Create interactive chatbots for providing support or collecting feedback
- Generate custom reports for tracking performance and resource utilization
- And much more!
No matter whether you are looking to extend existing features or build something totally new, the ServiceNow API offers the perfect solution!
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
Choose an API to Connect with ServiceNow API#
1-12of1000+apps by most popular
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1000+
apps by most popular
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Schedule
Trigger workflows on an interval or cron schedule.
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Discord
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
GitHub
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Formatting
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Popular ServiceNow Integrations#
Get Table Record By SysId with ServiceNow API on New Requests (Payload Only) from HTTP / Webhook API
HTTP / Webhook + ServiceNow
Get Table Record By SysId with ServiceNow API on New Message In Channels from Slack API
Slack + ServiceNow
Create Table Record with ServiceNow API on New Message in Channel from Discord Bot API
Discord Bot + ServiceNow
Popular ServiceNow Actions#
Authentication#
ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.
Pipedream requests the following authorization scopes when you connect your account:
OAuth Request Configurations:
- authorization
GEThttps://{{custom_fields.instance_name}}.service-now.com/oauth_auth.do?client_id={{custom_fields.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code - accessToken
POSThttps://{{custom_fields.instance_name}}.service-now.com/oauth_token.docontent-type:application/x-www-form-urlencodedaccept:application/jsonclient_id={{custom_fields.client_id}}&client_secret={{custom_fields.client_secret}}&redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}} - refreshToken
POSThttps://{{custom_fields.instance_name}}.service-now.com/oauth_token.docontent-type:application/x-www-form-urlencodedaccept:application/jsonclient_id={{custom_fields.client_id}}&client_secret={{custom_fields.client_secret}}&grant_type=refresh_token&refresh_token={{oauth.refresh_token}}