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ServiceNow API Integrations

Build and run workflows using the ServiceNow API. Use 1000s of open source triggers and actions across 1000+ apps. Or write custom code to integrate any app or API in seconds.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})
Get Table Record By SysId with ServiceNow API on New Requests (Payload Only) from HTTP / Webhook API
HTTP / Webhook + ServiceNow
 
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Create Table Record with ServiceNow API on New Item in Feed from RSS API
RSS + ServiceNow
 
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Create Table Record with ServiceNow API on New Message from Discord API
Discord + ServiceNow
 
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Get Table Record By SysId with ServiceNow API on New Message In Channels from Slack API
Slack + ServiceNow
 
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Create Table Record with ServiceNow API on New Message in Channel from Discord Bot API
Discord Bot + ServiceNow
 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

 
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Authentication

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account:

OAuth Request Configurations:
  1. authorization
    GEThttps://{{custom_fields.instance_name}}.service-now.com/oauth_auth.do?client_id={{custom_fields.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code
  2. accessToken
    POSThttps://{{custom_fields.instance_name}}.service-now.com/oauth_token.docontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{custom_fields.client_id}}&client_secret={{custom_fields.client_secret}}&redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}}
  3. refreshToken
    POSThttps://{{custom_fields.instance_name}}.service-now.com/oauth_token.docontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{custom_fields.client_id}}&client_secret={{custom_fields.client_secret}}&grant_type=refresh_token&refresh_token={{oauth.refresh_token}}