← OneDesk + HTTP / Webhook integrations

Send GET Request with HTTP / Webhook API on New Item Created from OneDesk API

Pipedream makes it easy to connect APIs for HTTP / Webhook, OneDesk and 2,200+ other apps remarkably fast.

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New Item Created from the OneDesk API
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Send GET Request with the HTTP / Webhook API
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Developers Pipedream

Getting Started

This integration creates a workflow with a OneDesk trigger and HTTP / Webhook action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Item Created trigger
    1. Connect your OneDesk account
    2. Configure timer
  3. Configure the Send GET Request action
    1. Connect your HTTP / Webhook account
    2. Configure HTTP Request Configuration
    3. Optional- Configure Include Response Headers
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new item is created. [See the documentation](https://www.onedesk.com/dev/).
Version:0.0.2
Key:onedesk-new-item-created

OneDesk Overview

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Trigger Code

import common from "../common/polling.mjs";
import activityTypes from "../common/activity-types.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "onedesk-new-item-created",
  name: "New Item Created",
  description: "Emit new event when a new item is created. [See the documentation](https://www.onedesk.com/dev/).",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getActivityTypeProperties() {
      return [
        {
          property: "types",
          operation: "EQ",
          value: activityTypes.CREATED_WORK_ITEM,
        },
      ];
    },
    generateMeta(resource) {
      return {
        id: resource.itemExternalId,
        summary: `New Item Created: ${resource.itemName || resource.itemExternalId}`,
        ts: Date.parse(resource.timestamp),
      };
    },
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
OneDeskappappThis component uses the OneDesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

OneDesk uses API keys for authentication. When you connect your OneDesk account, Pipedream securely stores the keys so you can easily authenticate to OneDesk APIs in both code and no-code steps.

About OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Action

Description:Send an HTTP GET request to any URL. Optionally configure query string parameters, headers and basic auth.
Version:1.1.1
Key:http-get-request

HTTP / Webhook Overview

Build, test, and send HTTP requests without code using your Pipedream workflows. The HTTP / Webhook action is a tool to build HTTP requests with a Postman-like graphical interface.

An interface for configuring an HTTP request within Pipedream's workflow system. The current selection is a GET request with fields for the request URL, authorization type (set to 'None' with a note explaining "This request does not use authorization"), parameters, headers (with a count of 1, though the detail is not visible), and body. Below the main configuration area is an option to "Include Response Headers," and a button labeled "Configure to test." The overall layout suggests a user-friendly, no-code approach to setting up custom HTTP requests.

Point and click HTTP requests

Define the target URL, HTTP verb, headers, query parameters, and payload body without writing custom code.

A screenshot of Pipedream's HTTP Request Configuration interface with a GET request type selected. The request URL is set to 'https://api.openai.com/v1/models'. The 'Auth' tab is highlighted, indicating that authentication is required for this request. In the headers section, there are two headers configured: 'User-Agent' is set to 'pipedream/1', and 'Authorization' is set to 'Bearer {{openai_api_key}}', showing how the OpenAI account's API key is dynamically inserted into the headers to handle authentication automatically.

Here's an example workflow that uses the HTTP / Webhook action to send an authenticated API request to OpenAI.

Focus on integrating, not authenticating

This action can also use your connected accounts with third-party APIs. Selecting an integrated app will automatically update the request’s headers to authenticate with the app properly, and even inject your token dynamically.

This GIF depicts the process of selecting an application within Pipedream's HTTP Request Builder. A user hovers the cursor over the 'Auth' tab and clicks on a dropdown menu labeled 'Authorization Type', then scrolls through a list of applications to choose from for authorization purposes. The interface provides a streamlined and intuitive method for users to authenticate their HTTP requests by selecting the relevant app in the configuration settings.

Pipedream integrates with thousands of APIs, but if you can’t find a Pipedream integration simply use Environment Variables in your request headers to authenticate with.

Compatible with no code actions or Node.js and Python

The HTTP/Webhook action exports HTTP response data for use in subsequent workflow steps, enabling easy data transformation, further API calls, database storage, and more.

Response data is available for both coded (Node.js, Python) and no-code steps within your workflow.

An image showing the Pipedream interface where the HTTP Webhook action has returned response data as a step export. The interface highlights a structured view of the returned data with collapsible sections. We can see 'steps.custom_request1' expanded to show 'return_value' which is an object containing a 'list'. Inside the list, an item 'data' is expanded to reveal an element with an 'id' of 'whisper-1', indicating a model created by and owned by 'openai-internal'. Options to 'Copy Path' and 'Copy Value' are available for easy access to the data points.

Action Code

import customRequest from "../custom-request/custom-request.mjs";

export default {
  ...customRequest,
  key: "http-get-request",
  name: "Send GET Request",
  description: "Send an HTTP GET request to any URL. Optionally configure query string parameters, headers and basic auth.",
  type: "action",
  version: "1.1.1",
  props: {
    ...customRequest.props,
    /* eslint-disable-next-line pipedream/props-label,pipedream/props-description */
    httpRequest: {
      ...customRequest.props.httpRequest,
      default: {
        method: "GET",
      },
    },
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
HTTP / WebhookhttpappThis component uses the HTTP / Webhook app.
HTTP Request ConfigurationhttpRequesthttp_request
Include Response HeadersincludeHeadersboolean

Optionally export the full response headers

Action Authentication

The HTTP / Webhook API does not require authentication.

About HTTP / Webhook

Get a unique URL where you can send HTTP or webhook requests

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