Send A Message with Trengo API on New Submission (Instant) from Jotform API

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New Submission (Instant) from the Jotform API

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Send A Message with the Trengo API

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Getting Started#

This integration creates a workflow with a Jotform trigger and Trengo action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Submission (Instant) trigger
1. Connect your Jotform account
2. Select a Form
Configure the Send A Message action
1. Connect your Trengo account
2. Select a Channel ID
3. Configure Identifier
4. Configure Name
5. Configure Message
6. Optional- Configure Email Subject
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Submission (Instant) on Jotform

Description:Emit new event when a form is submitted

Version:0.0.6

Key:jotform-new-submission

View on GitHub

Jotform Overview#

Using the Jotform API, you can easily add forms to your website or application.
You can also use the Jotform API to manage your form submissions, gather
insights from your form data, and more.

Here are some examples of what you can build using the Jotform API:

A contact form for your website
A survey form to collect data from your users
A registration form for your events or courses
A payment form for your products or services
A lead capture form to collect leads from your website visitors

Trigger Code#

import jotform from "../../jotform.app.mjs";

export default {
  key: "jotform-new-submission",
  name: "New Submission (Instant)",
  description: "Emit new event when a form is submitted",
  version: "0.0.6",
  type: "source",
  props: {
    jotform,
    formId: {
      propDefinition: [
        jotform,
        "formId",
      ],
    },
    http: "$.interface.http",
  },
  dedupe: "unique",
  hooks: {
    async deploy() {
      const { content: form } = await this.jotform.getForm(this.formId);
      const { content: submissions } = await this.jotform.getFormSubmissions({
        formId: this.formId,
        params: {
          limit: 25,
          orderby: "created_at",
        },
      });
      for (const submission of submissions.reverse()) {
        const body = {
          formID: form.id,
          formTitle: form.title,
          ip: submission.ip,
          submissionID: submission.id,
          username: form.username,
        };
        const meta = {
          id: submission.id,
          summary: form.title,
          ts: Date.now(),
        };
        this.$emit(body, meta);
      }
    },
    async activate() {
      return (await this.jotform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
      }));
    },
    async deactivate() {
      return (await this.jotform.deleteHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
      }));
    },
  },
  async run(event) {
    const { body } = event;
    body.formData = JSON.parse(body.rawRequest);

    this.$emit(body, {
      summary: body.formTitle || JSON.stringify(body),
      id: body.submissionID,
      ts: Date.now(),
    });
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Jotform	`jotform`	`app`	This component uses the Jotform app.
Form	`formId`	`string`	Select a value from the drop down menu.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.

Trigger Authentication#

Jotform uses API keys for authentication. When you connect your Jotform account, Pipedream securely stores the keys so you can easily authenticate to Jotform APIs in both code and no-code steps.

Get your Jotform API key. The API key must grant Pipedream Full Permissions. Pipedream requires this level of access to automatically register webhooks for your selected forms so you can trigger Pipedream workflows on form submissions.

apikey

For the region field, enter api if none of the below apply.

If "Europe Datacenter" is selected in the "Data" section of your Jotform account, enter eu-api
If your account is HIPAA-compliant, enter hipaa-api
If you have an Enterprise Jotform account, enter the subdomain (if your Jotform URL is https://acmecompany.jotform.com, your subdomain is acmecompany)

About Jotform#

Online form builder for business

Action#

Send A Message on Trengo

Description:This action can be used to easily send a message or an email without having to think about contacts or tickets, [See the docs](https://developers.trengo.com/reference/send-a-message-1)

Version:0.0.1

Key:trengo-send-a-message

View on GitHub

Trengo Overview#

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

Improve customer service by leveraging automation for fast and personalized
responses
Increase efficiency by optimizing operational workflows
Gather insights from customer conversations to improve customer service
Automate conversations like welcome messages and error notifications
Filter and manage incoming conversations to make sure the right person
provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Action Code#

import app from "../../trengo.app.mjs";

export default {
  type: "action",
  key: "trengo-send-a-message",
  version: "0.0.1",
  name: "Send A Message",
  description: "This action can be used to easily send a message or an email without having to think about contacts or tickets, [See the docs](https://developers.trengo.com/reference/send-a-message-1)",
  props: {
    app,
    channelId: {
      propDefinition: [
        app,
        "channelId",
      ],
    },
    contactIdentifier: {
      propDefinition: [
        app,
        "contactIdentifier",
      ],
      description: "The destination of the message. Based on the `Channel ID` this must be en email address or phone number.",
    },
    contactName: {
      propDefinition: [
        app,
        "contactName",
      ],
      description: "The name of the contact. Only used when the contact does not already exists.",
    },
    message: {
      propDefinition: [
        app,
        "message",
      ],
    },
    emailSubject: {
      propDefinition: [
        app,
        "emailSubject",
      ],
    },
  },
  async run ({ $ }) {
    const resp = await this.app.sendMessage({
      $,
      data: {
        channel_id: this.channelId,
        contact_identifier: this.contactIdentifier,
        contact_name: this.contactName,
        message: this.message,
        email_subject: this.emailSubject,
      },
    });
    $.export("$summary", "The message has been sent");
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Trengo	`app`	`app`	This component uses the Trengo app.
Channel ID	`channelId`	`integer`	Select a value from the drop down menu.
Identifier	`contactIdentifier`	`string`	The destination of the message. Based on the `Channel ID` this must be en email address or phone number.
Name	`contactName`	`string`	The name of the contact. Only used when the contact does not already exists.
Message	`message`	`string`	The message send to the receiver.
Email Subject	`emailSubject`	`string`	The subject of the message. Only used when the message is an email.

Send A Message with Trengo API on New Submission (Instant) from Jotform API

Pipedream makes it easy to connect APIs for Trengo, Jotform and 1000+ other apps remarkably fast.

Trusted by 500,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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