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Trengo ACTION

Close Ticket

Close a ticket. See the documentation
  • Action
  • Writes data
  • Destructive
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Trengo account once, then configure and run Close Ticket from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "trengo-close-ticket",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    trengo: { authProvisionId: "apn_xxxxxxx" },
    ticketId: 10,
    ticketResultId: 10,
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Close Ticket inputs
Property Type Description
ticketId Ticket ID integer
Select a ticket or provide an ID
Required Dynamic
ticketResultId Ticket Result ID integer
Select a ticket result or provide an ID
Optional Dynamic

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
trengo-close-ticket
Version
0.0.6
App
Trengo
Authentication
API key
Read-only
No
Destructive
Yes
Open world
Yes