Log A Voice Call with Trengo API on New Submission (Instant) from Jotform API

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New Submission (Instant) from the Jotform API

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Log A Voice Call with the Trengo API

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Getting Started#

This integration creates a workflow with a Jotform trigger and Trengo action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Submission (Instant) trigger
1. Connect your Jotform account
2. Optional- Select a Team
3. Select a Form
Configure the Log A Voice Call action
1. Connect your Trengo account
2. Select a Channel ID
3. Configure Recepient Phone Number
4. Select a Direction
5. Optional- Configure Name
6. Optional- Configure Note
7. Optional- Configure Duration
8. Optional- Configure Note
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Submission (Instant) on Jotform

Description:Emit new event when a form is submitted

Version:0.1.5

Key:jotform-new-submission

View on GitHub

Jotform Overview#

Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.

Trigger Code#

import jotform from "../../jotform.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "jotform-new-submission",
  name: "New Submission (Instant)",
  description: "Emit new event when a form is submitted",
  version: "0.1.5",
  type: "source",
  dedupe: "unique",
  props: {
    jotform,
    http: "$.interface.http",
    teamId: {
      propDefinition: [
        jotform,
        "teamId",
      ],
    },
    formId: {
      propDefinition: [
        jotform,
        "formId",
        (c) => ({
          teamId: c.teamId,
          excludeDeleted: true,
        }),
      ],
    },
  },
  hooks: {
    async deploy() {
      const { content: form } = await this.jotform.getForm(this.formId, this.teamId);
      const { content: submissions } = await this.jotform.getFormSubmissions({
        formId: this.formId,
        teamId: this.teamId,
        params: {
          limit: 25,
          orderby: "created_at",
        },
      });
      for (let submission of submissions.reverse()) {
        const meta = {
          id: submission.id,
          summary: form.title,
          ts: Date.now(),
        };
        this.$emit(submission, meta);
      }
    },
    async activate() {
      return (await this.jotform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        teamId: this.teamId,
      }));
    },
    async deactivate() {
      return (await this.jotform.deleteHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        teamId: this.teamId,
      }));
    },
  },
  async run(event) {
    const { body } = event;
    let { content: submission } = await this.jotform.getFormSubmission({
      submissionId: body.submissionID,
      teamId: this.teamId,
    });

    // insert answers from the webhook event
    const rawRequest = JSON.parse(body.rawRequest);
    for (const key of Object.keys(rawRequest)) {
      const regex = /^q(\d+)_/;
      const match = key.match(regex);
      if (match && match[1]) {
        submission.answers[match[1]].answer = rawRequest[key];
      }
    }

    this.$emit(submission, {
      summary: body.formTitle || JSON.stringify(body),
      id: body.submissionID,
      ts: Date.now(),
    });
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Jotform	`jotform`	`app`	This component uses the Jotform app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Team	`teamId`	`string`	Select a value from the drop down menu.
Form	`formId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Jotform uses API keys for authentication. When you connect your Jotform account, Pipedream securely stores the keys so you can easily authenticate to Jotform APIs in both code and no-code steps.

About Jotform#

Jotform enables you to create online forms, collect responses directly in your email, and create fillable PDF forms.

Action#

Log A Voice Call on Trengo

Description:Logs a phone call from external VOIP applications, [See the docs](https://developers.trengo.com/reference/log-a-phone-call)

Version:0.0.1

Key:trengo-log-a-voice-call

View on GitHub

Trengo Overview#

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Action Code#

import app from "../../trengo.app.mjs";

export default {
  type: "action",
  key: "trengo-log-a-voice-call",
  version: "0.0.1",
  name: "Log A Voice Call",
  description: "Logs a phone call from external VOIP applications, [See the docs](https://developers.trengo.com/reference/log-a-phone-call)",
  props: {
    app,
    channelId: {
      propDefinition: [
        app,
        "channelId",
      ],
    },
    recepientPhoneNumber: {
      propDefinition: [
        app,
        "recepientPhoneNumber",
      ],
    },
    callDirection: {
      propDefinition: [
        app,
        "callDirection",
      ],
    },
    contactName: {
      propDefinition: [
        app,
        "contactName",
      ],
      description: "The name of the contact. Only used when the contact does not already exists.",
      optional: true,
    },
    note: {
      propDefinition: [
        app,
        "note",
      ],
    },
    duration: {
      propDefinition: [
        app,
        "duration",
      ],
    },
    recordingUrl: {
      propDefinition: [
        app,
        "recordingUrl",
      ],
    },
  },
  async run ({ $ }) {
    const resp = await this.app.logVoiceCall({
      $,
      data: {
        channel_id: this.channelId,
        phone: this.recepientPhoneNumber,
        direction: this.callDirection,
        contact_name: this.contactName,
        note: this.note,
        duration: this.duration,
        recording_url: this.recordingUrl,
      },
    });
    $.export("$summary", `The voice call has been created for ${this.recepientPhoneNumber}`);
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Trengo	`app`	`app`	This component uses the Trengo app.
Channel ID	`channelId`	`integer`	Select a value from the drop down menu.
Recepient Phone Number	`recepientPhoneNumber`	`string`	Should be a valid phone number.
Direction	`callDirection`	`string`	Select a value from the drop down menu:`INBOUNDOUTBOUND`
Name	`contactName`	`string`	The name of the contact. Only used when the contact does not already exists.
Note	`note`	`string`	An optional note used to create an intern ticket message.
Duration	`duration`	`integer`	The duration in seconds of the phone call.
Note	`recordingUrl`	`string`	A public recording URL.

Log A Voice Call with Trengo API on New Submission (Instant) from Jotform API

Pipedream makes it easy to connect APIs for Trengo, Jotform and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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