List Templates with RenderForm API on New Closed Conversation from Intercom API

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New Closed Conversation from the Intercom API

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List Templates with the RenderForm API

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Getting Started#

This integration creates a workflow with a Intercom trigger and RenderForm action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Closed Conversation trigger
1. Connect your Intercom account
2. Configure Polling Interval
Configure the List Templates action
1. Connect your RenderForm account
2. Optional- Configure Filter Name
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Closed Conversation on Intercom

Description:Emit new event each time a conversation is closed.

Version:0.0.7

Key:intercom-conversation-closed

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "intercom-conversation-closed",
  name: "New Closed Conversation",
  description: "Emit new event each time a conversation is closed.",
  version: "0.0.7",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateMeta({
      id: conversationId, last_close_at: lastClosedAt, source,
    }) {
      return {
        id: `${conversationId}${lastClosedAt}`,
        summary: source.body,
        ts: lastClosedAt,
      };
    },
  },
  async run() {
    let lastConversationClosedAt = this._getLastUpdate();
    const data = {
      query: {
        field: "statistics.last_close_at",
        operator: ">",
        value: lastConversationClosedAt,
      },
    };

    const results = await this.intercom.searchConversations(data);
    for (const conversation of results) {
      if (conversation.created_at > lastConversationClosedAt) {
        lastConversationClosedAt = conversation.statistics.last_close_at;
      }
      const meta = this.generateMeta(conversation);
      this.$emit(conversation, meta);
    }

    this._setLastUpdate(lastConversationClosedAt);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the API on this schedule

Trigger Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom#

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Action#

List Templates on RenderForm

Description:Retrieve a list of your personal templates, optionally filtered by name. [See the documentation](https://renderform.io/docs/api/get-started/)

Version:0.0.1

Key:renderform-list-templates

View on GitHub

RenderForm Overview#

The RenderForm API empowers you to automate the conversion of HTML forms into static, embeddable forms. By integrating RenderForm with Pipedream, you can streamline the process of capturing responses and integrating them into your data pipeline. With Pipedream's serverless platform, you can create workflows that trigger on form submissions, pre-fill forms with data from external sources, and connect form data to other apps and services, such as CRMs, email marketing tools, or databases.

Action Code#

import app from "../../renderform.app.mjs";

export default {
  key: "renderform-list-templates",
  name: "List Templates",
  description: "Retrieve a list of your personal templates, optionally filtered by name. [See the documentation](https://renderform.io/docs/api/get-started/)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    filterName: {
      type: "string",
      label: "Filter Name",
      description: "Filter templates by name",
      optional: true,
    },
  },
  async run({ $ }) {
    const templates = await this.app.listTemplates({
      filterName: this.filterName,
    });

    $.export("$summary", `Retrieved ${templates.length} templates`);

    return templates;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
RenderForm	`app`	`app`	This component uses the RenderForm app.
Filter Name	`filterName`	`string`	Filter templates by name

List Templates with RenderForm API on New Closed Conversation from Intercom API

Pipedream makes it easy to connect APIs for RenderForm, Intercom and 2,700+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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