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← Intercom

New Event from Intercom API

Pipedream makes it easy to connect APIs for Intercom and 700+ other apps remarkably fast.

Trigger workflow on
New Event from the Intercom API
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Connect to 700+ APIs using code and no-code building blocks
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Trusted by 250,000+ developers from startups to Fortune 500 companies

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Getting Started

Trigger a workflow on New Event with Intercom API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the New Event trigger
    1. Connect your Intercom account
    2. Configure Polling Interval
    3. Select one or more Users
  2. Add steps to connect to 700+ APIs using code and no-code building blocks
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Details

This is a pre-built, open source component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New Event on Intercom
Description:Emit new event for each new Intercom event for a user.
Version:0.0.2
Key:intercom-new-event

Code

import common from "../common.mjs";

export default {
  ...common,
  key: "intercom-new-event",
  name: "New Event",
  description: "Emit new event for each new Intercom event for a user.",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    userIds: {
      propDefinition: [
        common.props.intercom,
        "userIds",
      ],
    },
  },
  methods: {
    _getNextUrl(userId) {
      return this.db.get(userId) || null;
    },
    _setNextUrl(userId, nextUrl) {
      this.db.set(userId, nextUrl);
    },
    generateMeta({
      id, event_name: eventName, created_at: createdAt,
    }) {
      return {
        id,
        summary: eventName,
        ts: createdAt,
      };
    },
  },
  async run() {
    for (const userId of this.userIds) {
      let nextUrl = this._getNextUrl(userId);
      const results = await this.intercom.getEvents(userId, nextUrl);
      for (const result of results.events) {
        const meta = this.generateMeta(result);
        this.$emit(result, meta);
      }
      // store the latest 'since' url by the userId
      if (results.nextUrl) {
        this._setNextUrl(userId, nextUrl);
      }
    }
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
IntercomintercomappThis component uses the Intercom app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between component invocations.
Polling Intervaltimer$.interface.timer

Pipedream will poll the API on this schedule

UsersuserIdsstring[]Select a value from the drop down menu.

Authentication

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom

Customer messaging platform

About Pipedream

Stop writing boilerplate code, struggling with authentication and managing infrastructure. Start connecting APIs with code-level control when you need it — and no code when you don't.

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